Mountain Boutique Retail Sales Supervisor

Montana Supply; Big Sky (MT); On-site; USD 55,000 - 60,000; Full time

Job summary

Montana Supply Co. in Big Sky, MT, is seeking an Assistant Sales Manager to lead daily store operations and deliver an exceptional customer experience.

This hands-on role coaches and develops the team, supports inventory and merchandising, and drives operational excellence across the store. The ideal candidate is a customer-focused leader who thrives in a fast-paced retail environment and is passionate about creating a welcoming shopping experience for every guest, while leading with integrity

Qualifications

• Previous retail leadership or supervisory experience.
• Strong customer service and relationship-building skills.
• Experience with cash handling and point-of-sale systems.
• Working knowledge of Microsoft Office or comparable business software.
• Strong organizational, communication, and problem-solving abilities.
• Ability to read, write, and perform basic mathematical calculations.
• Ability to stand and walk for extended periods and lift up to 50 pounds.

Responsibilities

• Provide exceptional customer service and create memorable shopping experiences.
• Support customers with product recommendations, store information, and resolution of customer concerns.
• Maintain a strong understanding of merchandise, promotions, inventory availability, and store policies.
• Coach and mentor team members on customer engagement, active listening, and sales techniques.
• Ensure accurate cash handling and proper point-of-sale procedures.
• Promote sales through product knowledge and effective upselling techniques.
• Maintain a clean, organized, and visually appealing sales floor.
• Assist with recruiting, onboarding, and training new team members.
• Monitor team performance and provide ongoing coaching and support.
• Delegate tasks, prioritize workload, and help ensure operational goals are achieved.
• Foster a positive, collaborative, and accountable team culture.
• Support employee development through training, feedback, and mentorship.
• Support inventory management processes, including cycle counts and annual inventory.
• Monitor inventory levels and communicate stock needs and product concerns.
• Assist with merchandising initiatives and sales floor resets.

Skills

Leadership

Customer service

Communication

Problem-solving

Math skills

Physical stamina

Tools

POS systems

Microsoft Office

Job description

Montana Supply Co. in Big Sky, MT, is seeking an Assistant Sales Manager to lead daily store operations and deliver an exceptional customer experience.

This hands-on role coaches and develops the team, supports inventory and merchandising, and drives operational excellence across the store. The ideal candidate is a customer-focused leader who thrives in a fast-paced retail environment and is passionate about creating a welcoming shopping experience for every guest, while leading with integrity