Assistant Sales Lead

Martin-Produce-Inc.; South Holland (IL); On-site; USD 32,000 - 39,000; Full time

Job summary

Martin-Produce-Inc. is seeking an Assistant Sales Lead to support the Sales Manager in leading the sales and customer service team. This role drives engagement, maintains client relationships and helps achieve sales goals across the department.

The position requires a High School Diploma, 4+ years of sales experience with 2+ in management, bilingual English/Spanish, and strong proficiency with Microsoft Office 365. Expect a full-time schedule and competitive hourly pay.

Qualifications

• Strong leadership qualities.
• Ability to coach and supervise staff including organizing, delegating, training and motivating the sales team.
• Minimum of 4 years sales experience with at least 2 years of sales management experience.
• Proficient in Microsoft Office 365, particularly Excel, Word, and Email.
• Bilingual – English and Spanish (must).
• Excellent decision making, problem solving, communication, organization, and attention to detail.

Responsibilities

• Set the example for customer engagement that exceeds industry standards.
• Train, coach, develop and motivate sales/customer service reps to maximize productivity.
• Lead the sales team and act as the expert on company culture, sales operations and policies.
• Create and implement strategic sales plans.
• Build and maintain client relationships and recover customers.
• Assist staff with handling customer complaints, provide solutions within time limits.
• Attend outside customer meetings with sales reps.
• Assist Sales Manager with sales presentations.
• Establish individual and annual sales goals for team members.
• Provide periodic reports to management.
• Stay updated on industry trends to identify new opportunities.
• Collaborate across departments to drive business success.

Skills

Leadership

Coaching

Strategic thinking

Sales management

Customer service

Microsoft Office 365

Education

High School Diploma

Tools

Excel

Word

Email

Job description

POSITION TITLE:

Assistant Sales Lead

RESPONSIBILITY:

This position works alongside the Sales Manager to act as a liaison, oversee sales/customer service rep staff. Contributes to the overall company's success by ensuring sales goals are met.

DEPARTMENT:

Sales Department

REPORTS TO:

Sales Manager – Emanuel Maciel

HOURS/SCHEDULE:

Full-Time, Monday – Friday 9:00AM-5:00PM Sunday - Occasionally

DRESS CODE:

Business Casual Attire

PAY RATE:

$23.00 - $28.00 an hour

KEY DUTIES AND RESPONSIBILITIES:

• Responsible for setting the example for customer engagement that exceeds industry standards
• Conduct training, coaching, developing and motivating sales/customer service reps to achieve maximum sales productivity
• Assist Sales Manager with leading the sales team and server as the expert on company culture, sales operations and policies and procedures
• Create and implement strategic sales plans
• Recover customers, build and maintain client relationships
• Assist sales staff when handling customer complaints, provide appropriate solutions and alternatives within time limits to improve customer satisfaction
• Attend outside customer meetings with sales/customer service reps
• Assist Sales Manager with sales presentations
• Establish individual and annual sales goals for team members
• Provide periodic reports
• Stay updated on industry trends and market conditions to identify new business opportunities
• Collaborate across departments to ensure smooth coordination and drive overall business success.
• Other functions and tasks assigned by your manager.

EDUCATION REQUIREMENTS:

• High School Diploma

WORK EXPERIENCE REQUIREMENTS:

• Strong leadership qualities
• Strong delegation skills and strategic thinking
• Minimum of 4 years sales experience with at least 2 years of sales management experience
• Ability to coach and supervise staff, included but not limited to, organizing, delegating, training and motivating sales team
• Proficient in Microsoft Office 365, particularly Excel, Word, and Email
• Bilingual – English and Spanish (must)
• Exhibit good decision making, problem solving, demonstrate great communication, organizational skills and detailed-oriented.
• Strong phone contact handling skills and active listening
• Ability to travel out of state