Assistant Room Manager Buffet

Palms; Las Vegas (NV); On-site; USD 52,000 - 66,000; Full time

Job summary

Palms Las Vegas is hiring an Assistant Room Manager Buffet to oversee daily restaurant operations, ensuring top-tier guest service and brand standards.

Reporting to the Buffet Manager, you will plan floor coverage, supervise dining room service and cash handling, coordinate with chefs, and manage reservations and staff performance. This role requires high-volume supervisory experience and the ability to work nights, weekends, and holidays in a fast-paced resort setting.

Qualifications

• High volume restaurant management or supervisory experience is required.
• Two years of related experience is preferred.
• Excellent customer service and interpersonal skills.
• Good communication and strong judgment abilities.
• Must obtain Alcohol Awareness/TAM Card and SNHD Health Card.

Responsibilities

• Set daily floor plans per shift to ensure proper station coverage.
• Supervise floor service and cash handling to ensure compliance with policies.
• Direct communication with guests for special requests and large party reservations.
• Review schedules, manage time off, and coach staff on policies.
• Maintain inventory and assist with purchasing and cost controls.

Skills

Restaurant management

Customer service

Interpersonal skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Outlook

MS Word

Excel

PowerPoint

Job description

## Assistant Room Manager BuffetApply: Las Vegas, NV: Full time: Posted Yesterday: R0017921Reporting to the Buffet Manager the Restaurant Assistant Buffet Manager will be responsible for the daily operations of the restaurant. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard.**Core Job Responsibilities:*** You will also set the stage for guest experience with your welcoming smile and service.* Make daily floor plans per shift to ensure proper rotation and coverage of stations.* Supervise floor service in dining room during hours of operation.* Supervise cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff as well as manage activities; means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations.* Review daily schedules and manage time off and vacation requests, coach and train on policies, procedures, and performance.* Direct communication with guests for special requests and large party reservations.* Perform employee evaluations and manage issues related to attendance records.* Maintain communication with the Chef on all food service and menu issues.* Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees.* Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments.* Keep inventory form and stocking area updated.* Exercise cost controls for all aspects of restaurant operation.* Inspect food coming from support departments to assure freshness and quality.* Maintain direct communication with guests for special requests and large party reservations.* Perform other job-related duties as requested.**Qualifications:*** High volume restaurant management or supervisory experience required.* Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine.* Effective listening abilities with strong judgment skills.* Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.* High school diploma or equivalent.* Two (2) years of related experience.* Work varied shifts, to include nights, weekends and holidays.* Must obtain and maintain an Alcohol Awareness/TAM Card.* Must obtain and main a SNHD Health Card.* Minimum age requirement is 21.* Experience working in a similar resort setting preferred.**Physical Demands:*** Work is performed in a hotel/resort setting.* Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.* May be exposed to smoke.* The noise level in the work environment is usually moderate to loud.* Constant contact with executives, department management, employees, and guests.* Prolonged sitting or standing and mobility.* Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally.* Eye/hand coordination.* Use of standard office equipment.* Ability to distinguish letters, numbers, and symbols.* May be required to work evening, weekends, and holiday shifts.**Equal Opportunity Employer:**Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!At Palms Casino Resort and Palms Place, we believe our Team Members are the heart of our success. Every role plays a role in creating unforgettable experiences for our guests. We provide competitive pay, benefits, and programs that help you learn and grow. Guided by our values: Integrity, Humility, Unity, Respect, and Excellence, we are committed to a workplace where your well-being and career development come first.Join our team and be part of something special!