Assistant Retail Store Manager

AT&T; Toledo (OH); On-site; USD 47,500 - 71,300; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Employee Discounts

EAP

Job summary

AT&T retail leadership role in Toledo, OH guides store operations, merchandising, product launches, and customer experience. You partner with the store manager to drive sales, deliver best-in-class service, and coach a team of retail sales consultants.

You’ll participate in off-site events, promotions, and training, with a strong emphasis on leadership, planning, and collaboration to meet objectives. The role offers paid training and opportunities for career growth.

Qualifications

• 2+ years of sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Familiarity with wireless terminology and AT&T mobility systems.

Responsibilities

• Oversee daily store operations in partnership with the store manager.
• Assist with merchandising and product launches to meet sales objectives.
• Coach and develop a team of retail sales consultants to achieve sales and service goals.
• Participate in outreach and promotional activities, including off-site events.

Skills

Retail leadership

Excellent communication

Sales & customer experience

Strategic thinking

Team coaching

Planning & analytical

Collaboration

Job description

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best‑in‑class services, entertainment and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. You’ll perform additional outreach and promotional activities, including off‑site events as needed. You won’t be in this alone. We offer best‑in‑class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Assistant Store Managers have:

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well‑developed planning, analytical and problem‑solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls

Additional requirements include:

• Strategic perspective and the ability to champion change
• Inspiring your team through high performance, collaboration, and teamwork
• Utilizing professional expertise to solve problems and analyze issues
• Taking initiative and striving to create results

Our Assistant Store Managers earn $47,500–$71,300 + $18,000 commissions yearly if all sales goals are met. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company‑designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Regular

Location: USA:OH:Toledo:4906 Monroe St:RET/RET

Salary Range: $47,500.00 - $71,300.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.