Assistant Retail Store Manager

att; Portage (MI); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Employee discounts

Wellness programs

Job summary

AT&T in Portage, MI is seeking an Assistant Retail Store Manager to lead store operations, coach a team of retail sales consultants, and ensure best-in-class customer experiences. The role includes merchandising, product launches, and promotional activities to drive sales and service excellence.

You will collaborate with store leadership to execute strategic initiatives, oversee staffing and coaching, and contribute to a high-performance team focused on results and guest satisfaction.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Excellent communication and leadership skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Strategic perspective and the ability to champion change.
• Inspiring your team through high performance, collaboration, and teamwork.

Responsibilities

• Oversee daily store operations and partner with store manager.
• Coach a team of retail sales consultants to meet sales and service goals.
• Assist with merchandising and product launches; support promotional activities.
• Help meet and exceed sales objectives and deliver extraordinary customer experiences.
• Lead outreach and off-site events as needed and participate in training.

Skills

Communication

Leadership

Sales experience

Customer experience

Management experience

Analytical thinking

Wireless terminology

Collaboration

Strategic thinking

Job description

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. You'll perform additional outreach and promotional activities, including off-site events as needed. And you won’t be in this alone. We offer best in class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Assistant Store Managers have:

Excellent communication and leadership skills

Three or more years of sales and/or customer experience in telecommunications or a related industry

Prior management experience

Well-developed planning, analytical and problem-solving skills

Familiarity with wireless terminology, industry trends and AT&T mobility systems

The ability to collaborate with key stakeholders on initiatives beyond store walls.

Additional requirements include:

Strategic perspective and the ability to champion change.

Inspiring your team through high performance, collaboration, and teamwork

Utilizing professional expertise to solve problems and analyze issues.

Taking initiative and striving and creating results

#LI-Onsite - Full-time Office role

Our Assistant Retail Store Manager jobs earn between $42,800.00 - $64,200.00 + commission $18,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

USA:MI:Portage:5901 S Westnedge Ave:RET/RET

Salary Range:

$42,800.00 - $64,200.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.