Assistant Retail Store Manager

Athletic Shoe Factory; New Canaan (CT); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Opportunity for advancement

Training & development

Job summary

Athletic Shoe Factory in New Canaan, CT, is seeking an Assistant Retail Store Manager for a full-time role. Lead and coach the sales team, drive sales, and oversee daily store operations with the Store Manager. Strong leadership, communication, and a customer-first mindset are essential.

The position offers weekend availability, a competitive salary, and opportunities for bonuses and advancement in a supportive family-owned environment.

Qualifications

• Retail management or leadership experience
• Proven ability to drive sales and provide excellent customer service
• Strong leadership and coaching skills
• Excellent interpersonal and communication skills
• Self-motivated and dependable
• Weekend availability required

Responsibilities

• Lead, coach, and motivate the sales team to create a positive, team-oriented environment
• Provide exceptional customer service and ensure the team delivers it consistently
• Assist in driving sales and achieving store goals
• Lead by example with high professionalism, productivity, and customer service
• Take initiative and address issues without waiting for direction
• Manage time, priorities, and maintain a sense of urgency
• Assist Store Manager with hiring, training, and development of employees
• Provide clear direction and accountability for team members
• Assist with inventory management and merchandising of new products
• Maintain a clean, organized, and well-stocked store
• Communicate clearly with customers, employees, and management
• Balance customer-facing duties with leadership and store operations
• Oversee store operations when Store Manager is unavailable

Skills

Retail leadership

Customer service

Sales drive

Communication

Time management

Tools

Microsoft Office

Job description

Benefits

• Employee discounts
• Paid time off
• Opportunity for advancement
• Training & development

ASSISTANT RETAIL STORE MANAGER - FULL-TIM

Athletic Shoe Factory

3 Forest Street

New Canaan, CT 06840

$45,000–$55,000/year + Bonuses & Incentives

Great retail hours. Supportive team. Generous employee discount. Frequent incentives. A management role where your contribution matters.

About Us & The Position

We are a well-established, family-owned and operated retail business in New Canaan looking for a motivated, dependable, and professional Assistant Store Manager to join our team.

We have a fun, supportive work environment and are looking for someone who enjoys working with people but also understands what it takes to help run a successful retail store. This is a hands-on leadership position for someone who takes initiative, communicates well, leads by example, and takes pride in getting things done.

The Assistant Store Manager works closely with the Store Manager to help drive sales, develop and motivate the team, provide exceptional customer service, and keep day-to-day store operations running smoothly.

Our ideal candidate can recognize what needs to be done and take action without always waiting for direction. You'll need to be comfortable balancing time with customers while still keeping an eye on the team, sales floor, inventory, merchandising, and overall needs of the business.

If you're a strong retail professional who's ready to take on more responsibility and become an important part of a great team, we'd love to meet you.

What You'll Do

• Help lead, coach, and motivate the sales team while creating a positive, team-oriented work environment
• Provide exceptional customer service and help the team consistently do the same
• Assist in driving sales and achieving store goals
• Lead by example and set a high standard for professionalism, productivity, and customer service
• Take initiative, recognize what needs attention, and follow through without requiring constant direction
• Manage time effectively, prioritize responsibilities, and bring a strong sense of urgency and a "get-it-done" attitude
• Assist the Store Manager with hiring, training, coaching, and developing employees
• Provide clear direction, coach employees, and appropriately hold team members accountable
• Assist with inventory management, including receiving daily shipments, stocking merchandise, and merchandising new product
• Maintain a clean, organized, well-stocked, and visually appealing store
• Communicate clearly and professionally with customers, employees, and management
• Balance customer-facing responsibilities with the leadership and operational needs of the store
• Confidently help oversee store operations when the Store Manager is unavailable

What We're Looking For

• Retail management, supervisory, keyholder, or other retail leadership experience strongly preferred
• Proven ability to drive sales and provide excellent customer service
• Strong leadership skills and the ability to coach and motivate others
• Excellent interpersonal and communication skills
• Strong judgment and the ability to recognize what needs attention and act without always waiting for direction
• Self-motivated, dependable, organized, and willing to take initiative
• Strong time-management skills with the ability to prioritize and follow through
• Strong merchandising and organizational skills
• Comfortable working in a fast-paced, hands-on retail environment
• Proficiency with Microsoft Office, particularly Excel
• Weekend availability is required

Compensation & Benefits

Salary: $45,000–$55,000 per year, depending on experience

In addition to salary, we offer:

• Performance bonuses and frequent employee incentives
• Generous employee discount
• Paid vacation time
• Supportive owners and management
• A fun, team-oriented work environment
• Opportunities for additional responsibility and growth

Schedule & Availability

This is a full-time management position requiring consistent availability and flexibility based on the needs of the business.

• Must be available to work weekends as part of a regular management schedule
• Ability to work a flexible schedule and provide management coverage when needed
• Reliable and punctual attendance is essential
• Our store hours are 10:00 AM–6:00 PM Monday–Saturday and 11:00 AM–5:00 PM Sunday — great hours for retail!

We value work-life balance and make every effort to provide a consistent and reasonable schedule, while also expecting our managers to be dependable and flexible when the needs of the business require it.

If you're a strong salesperson, a capable leader, and the kind of person who sees what needs to be done and gets it done, we'd love to hear from you!