Assistant Store Manager

Athletic Shoe Factory; New Canaan (CT); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Opportunity for advancement

Training & development

Job summary

Athletic Shoe Factory is hiring an Assistant Store Manager in New Canaan, CT. This full-time role partners with the Store Manager to drive sales, develop staff, and deliver exceptional customer service in a busy retail environment.

We offer a strong team culture, generous employee discounts, and opportunities for advancement. Salary ranges from $45,000 to $55,000 per year, plus bonuses and incentives; weekend availability is required.

Qualifications

• Retail management, supervisory, keyholder, or other retail leadership experience strongly preferred.
• Proven ability to drive sales and provide excellent customer service.
• Strong leadership skills and the ability to coach and motivate others.
• Excellent interpersonal and communication skills.
• Strong judgment and the ability to recognize what needs attention and act without always waiting for direction.
• Self-motivated, dependable, organized, and willing to take initiative.
• Strong time-management skills with the ability to prioritize and follow through.
• Strong merchandising and organizational skills.
• Weekend availability is required.

Responsibilities

• Lead, coach, and motivate the sales team and foster a positive, team-oriented environment.
• Provide exceptional customer service and ensure the team does the same.
• Assist in driving sales and achieving store goals.
• Lead by example with high professionalism, productivity, and service.
• Take initiative, identify needs, and act without waiting for direction.
• Manage time, priorities, and maintain urgency to get tasks done.
• Assist Store Manager with hiring, training, and coaching.
• Provide clear direction and accountability for team members.
• Assist with receiving, stocking, and merchandising inventory.
• Maintain a clean, organized, well-stocked store and positive customer experience.

Skills

Retail leadership

Leadership

Customer service

Communication

Sales-focused

Tools

Microsoft Excel

Job description

Benefits:

Employee discounts

Paid time off

Opportunity for advancement

Training & development

Assistant Retail Store Manager – Full-Time

Athletic Shoe Factory 3 Forest Street New Canaan, CT 06840

$45,000–$55,000/year + Bonuses & Incentives

Great retail hours. Supportive team. Generous employee discount. Frequent incentives. A management role where your contribution matters.

About Us & The Position

We are a well-established, family-owned and operated retail business in New Canaan looking for a motivated, dependable, and professional Assistant Store Manager to join our team.

We have a fun, supportive work environment and are looking for someone who enjoys working with people but also understands what it takes to help run a successful retail store. This is a hands‑on leadership position for someone who takes initiative, communicates well, leads by example, and takes pride in getting things done.

The Assistant Store Manager works closely with the Store Manager to help drive sales, develop and motivate the team, provide exceptional customer service, and keep day‑to‑day store operations running smoothly.

Our ideal candidate can recognize what needs to be done and take action without always waiting for direction. You'll need to be comfortable balancing time with customers while still keeping an eye on the team, sales floor, inventory, merchandising, and overall needs of the business.

If you're a strong retail professional who's ready to take on more responsibility and become an important part of a great team, we'd love to meet you.

What You'll Do

Help lead, coach, and motivate the sales team while creating a positive, team-oriented work environment

Provide exceptional customer service and help the team consistently do the same

Assist in driving sales and achieving store goals

Lead by example and set a high standard for professionalism, productivity, and customer service

Take initiative, recognize what needs attention, and follow through without requiring constant direction

Manage time effectively, prioritize responsibilities, and bring a strong sense of urgency and a "get-it-done" attitude

Assist the Store Manager with hiring, training, coaching, and developing employees

Provide clear direction, coach employees, and appropriately hold team members accountable

Assist with inventory management, including receiving daily shipments, stocking merchandise, and merchandising new product

Maintain a clean, organized, well-stocked, and visually appealing store

Communicate clearly and professionally with customers, employees, and management

Balance customer‑facing responsibilities with the leadership and operational needs of the store

Confidently help oversee store operations when the Store Manager is unavailable

What We're Looking For

Retail management, supervisory, keyholder, or other retail leadership experience strongly preferred

Proven ability to drive sales and provide excellent customer service

Strong leadership skills and the ability to coach and motivate others

Excellent interpersonal and communication skills

Strong judgment and the ability to recognize what needs attention and act without always waiting for direction

Self‑motivated, dependable, organized, and willing to take initiative

Strong time‑management skills with the ability to prioritize and follow through

Strong merchandising and organizational skills

Comfortable working in a fast‑paced, hands‑on retail environment

Proficiency with Microsoft Office, particularly Excel

Weekend availability is required

Compensation & Benefits

Salary: $45,000–$55,000 per year, depending on experience

In addition to salary, we offer:

• Performance bonuses and frequent employee incentives
• Generous employee discount
• Paid vacation time
• Supportive owners and management
• A fun, team-oriented work environment
• Opportunities for additional responsibility and growth

Schedule & Availability

This is a full-time management position requiring consistent availability and flexibility based on the needs of the business.

Must be available to work weekends as part of a regular management schedule

Ability to work a flexible schedule and provide management coverage when needed

Reliable and punctual attendance is essential

Our store hours are 10:00 AM–6:00 PM Monday–Saturday and 11:00 AM–5:00 PM Sunday — great hours for retail!

We value work-life balance and make every effort to provide a consistent and reasonable schedule, while also expecting our managers to be dependable and flexible when the needs of the business require it.

If you're a strong salesperson, a capable leader, and the kind of person who sees what needs to be done and gets it done, we'd love to hear from you!