Assistant Retail Manager - Growth & Patient Experience

Hireology; Kentwood (MI); On-site; USD 42,000 - 61,000; Full time

Job summary

Hireology is seeking an Assistant Manager to drive profitable sales growth through outstanding patient experience. Lead the team in a positive environment, modeling exemplary patient care. Develop and maintain satisfaction and retention among associates and doctors.

You will train and develop staff, manage merchandising and operations, and build strong professional relationships with doctors to increase exams and conversions while ensuring high patient satisfaction.

Qualifications

• Bachelor's degree or comparable experience in retail operations.
• Proven track record of sales growth and accountability for results.
• Ability to train, coach, and develop staff to deliver patient-focused care.

Responsibilities

• Drive profitable store sales by fostering a patient-focused retail culture.
• Attainment of plan sales goal and comparable store sales growth.
• Train and develop associates to provide patient care focused experiences.
• Develop team of associates to support daily operations and relate well with doctors.
• Increase number of exams and convert exams to sales; participate in business planning.

Skills

Sales growth

Training & coaching

Patient-focused service

Recruitment

Retail / customer service

Merchandising

Communication

Multi-tasking

Attention to detail

Computer skills

Education

Bachelor's degree or equivalent in retail operations

Tools

POS system

Job description

Hireology is seeking an Assistant Manager to drive profitable sales growth through outstanding patient experience. Lead the team in a positive environment, modeling exemplary patient care. Develop and maintain satisfaction and retention among associates and doctors.

You will train and develop staff, manage merchandising and operations, and build strong professional relationships with doctors to increase exams and conversions while ensuring high patient satisfaction.