Assistant Restaurant Manager: Lead Service & Guest Experience

Sun-Valley-Resort; Sun Valley (ID); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Sun Valley Resort in Idaho is seeking an Assistant Restaurant Manager to support the daily operations of our restaurant and ensure a memorable dining experience for every guest. This hands-on leadership role helps oversee service standards, team performance, and overall guest satisfaction.

The role requires 5+ years of hands-on restaurant service and at least 3 years of supervisory experience in Food & Beverage, with strong knowledge of wine services and daily sales reporting.

Qualifications

• 5+ years of hands-on restaurant service experience.
• At least 3 years of supervisory or managerial experience in Food & Beverage.
• Strong knowledge of wine service and food pairings.
• Understanding of restaurant financials, including daily sales reporting and labor cost management.
• Excellent communication, customer service, and conflict resolution skills.

Responsabilités

• Support and supervise restaurant staff, ensuring adherence to Sun Valley Resort service standards.
• Create and manage employee schedules based on hotel occupancy and dining reservations.
• Assist in training new and existing team members in hospitality best practices and technical skills.
• Collaborate with kitchen leadership on menu updates, service pacing, and guest feedback.
• Provide outstanding front-of-house service, stepping in as needed to support servers and hosts.
• Maintain working knowledge of wine service and food pairings; assist guests with recommendations.
• Communicate clearly with team members and chefs regarding service timing, special requests, and guest needs.
• Ensure proper ordering and stocking of linens, supplies, and small wares.
• Handle guest concerns with professionalism and resolve any issues to maintain satisfaction and loyalty.

Connaissances

Restaurant service

Supervisory experience

Wine service

Financials knowledge

Communication skills

Conflict resolution

Description du poste

Sun Valley Resort in Idaho is seeking an Assistant Restaurant Manager to support the daily operations of our restaurant and ensure a memorable dining experience for every guest. This hands-on leadership role helps oversee service standards, team performance, and overall guest satisfaction.

The role requires 5+ years of hands-on restaurant service and at least 3 years of supervisory experience in Food & Beverage, with strong knowledge of wine services and daily sales reporting.