Assistant Restaurant Manager - Lead Dining, Service & Team

Davidson Hospitality Group.; Chicago (IL); On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Hotel Zachary at Gallagher Way in Chicago is hiring an Assistant Restaurant Manager to oversee daily restaurant operations, supervise staff, and ensure exceptional service. You will collaborate with the culinary team to uphold high standards of food and service, while managing scheduling and guest relations.

The ideal candidate has 2–3 years of supervisory experience in hospitality, strong communication, and a passion for delivering memorable dining experiences.

Qualifications

• 2-3 years supervisory or management experience, prior hotel F&B experience preferred.
• Ability to communicate effectively with customers and other Team Members.
• Excellent problem solving skills.
• Strong associate relations skills, and good conflict resolutions skills.
• Prior cash handling experience.
• Experience with scheduling, payroll and labor management.
• Experience with MICROS POS system.
• Prior Serve Safe Certification preferred.
• TIPS or CARE CERTIFICATION.
• CPR Certification preferred.
• Must be able to obtain a Hepatitis A within 10 days of hire.
• Able to work AM and PM Shifts.

Responsibilities

• Assist in managing the restaurant operations, including staff supervision, scheduling, and training.
• Ensure high standards of food quality, presentation, and service are maintained.
• Collaborate with the culinary team to develop and execute menu offerings.
• Monitor and analyze guest feedback to continually improve the dining experience.
• Uphold sanitation and safety regulations to provide a clean and hygienic environment.
• Foster a positive work culture and motivate the team to deliver exceptional service.
• Handle guest inquiries, complaints, and requests promptly and professionally.
• Assist in managing inventory, ordering supplies, and controlling costs.

Skills

Supervisory experience

Leadership

Communication

Problem solving

Conflict resolution

Customer service

Cash handling

Scheduling

Payroll

AM/PM shifts

CPR certification

TIPS certification

CARE certification

Serve Safe certification

Hepatitis A clearance

MICROS POS

Tools

MICROS POS

Job description

Hotel Zachary at Gallagher Way in Chicago is hiring an Assistant Restaurant Manager to oversee daily restaurant operations, supervise staff, and ensure exceptional service. You will collaborate with the culinary team to uphold high standards of food and service, while managing scheduling and guest relations.

The ideal candidate has 2–3 years of supervisory experience in hospitality, strong communication, and a passion for delivering memorable dining experiences.