Assistant Restaurant Manager - Hop House

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Restaurant Manager for its exciting new outlet. In this pivotal role, you'll inspire and empower a dedicated team, ensuring exceptional service and operational excellence. With a focus on guest satisfaction and staff development, you'll manage daily restaurant activities, create dynamic training plans, and foster a positive environment. Enjoy competitive pay and a comprehensive benefits package that supports your career growth. If you're passionate about food and service, this opportunity is perfect for you!

Benefits

Medical insurance

Dental insurance

401(k) retirement plan

Paid time off

Wellness programs

Discounts on childcare

Discounts on fuel

Free uniforms

Tuition reimbursement

Qualifications

• 5 years of restaurant experience or education required.
• Leadership abilities or 2 years of supervisory experience needed.

Responsibilities

• Manage restaurant activities for optimal staffing and operations.
• Develop training plans and conduct performance appraisals.

Skills

Leadership

Communication Skills

Customer Service

Team Management

Problem Solving

Education

Post-high school restaurant education

Supervisory experience

Tools

Word processing software

Spreadsheets

Presentation software

Restaurant-specific software

Job description

Job Category: F&B Front of House

Requisition Number: ASSIS017497

Posted: March 24, 2025

Employment Type: Full-Time

Location: Mystic Lake Casino
2400 Mystic Lake Blvd
Prior Lake, MN 55372, USA

Job Overview:

Are you ready to take the next step in your hospitality leadership career? Come join Mystic Lakes Casino’s newest outlet, Hop House as one of our Assistant Restaurant Manager! In this exciting role, you’ll play a key part in inspiring and empowering our team by motivating and training staff and developing dynamic training plans to support the launch of our new outlet. The perfect candidate for this opportunity is someone adaptable, ready to work nights, weekends, and holidays with excellent communication skills and a keen eye for detail. If you bring full-service experience and a passion for both food and exceptional service, we are looking for you! Enjoy weekly pay, health benefits, and 401K starting day one. Whatever your career goals may be, let Mystic Lake Casino help get you there!

Responsibilities:

• Manages and coordinates restaurant activities to obtain effective use of equipment, facilities, and personnel. Prepares schedules to ensure staffing levels are optimal. Assigns tasks and sections; establishes rotations. Conducts daily operations in adherence to policies, procedures, and safety and service standards, including responsible alcohol service. May provide input on the acquisition of new equipment or re-design of space to increase efficiency and safety of operations.
• Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints.
• Participates in the development and formulation of administrative and operational policies and procedures. Implements work processes and recommends revisions as necessary.
• Interviews, selects, hires, and promotes team members; plans training and development in conjunction with Human Resources Development, and completes performance appraisals, disciplinary actions and terminations.

Job Requirements:

• Any combination of post-high school restaurant education and/or restaurant experience to equal five years.
• Demonstrated leadership abilities or two years supervisory experience.
• Beginning experience with word-processing, spreadsheets, presentation, electronic mail software, and restaurant-specific software.
• Certified Food Service Manager Certificate or ability to obtain within one year of employment.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package including medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.