Restaurant General Manager - Pizza Hut

TN United Kingdom; Minneapolis (MN); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Restaurant General Manager to lead operations at various Pizza Hut locations. In this dynamic role, you will drive customer satisfaction and operational efficiency while managing a talented team. Your expertise in financial management and strong leadership skills will be essential in achieving business targets and fostering a positive workplace culture. If you have a passion for the food service industry and a track record of successful management, this is an exciting opportunity to make a significant impact within a growing company.

Qualifications

• 3+ years of supervisory/management experience in food retail or service.
• Strong communication skills and ability to manage P&L statements.

Responsibilities

• Oversee daily operations and ensure customer satisfaction.
• Lead the management team and implement training programs.

Skills

Supervisory Skills

Communication Skills

Financial Management

Customer Service

Leadership

Education

Certification in Leading a Restaurant (LAR)

3+ years of management experience

Job description

Job Title: Restaurant General Manager - Pizza Hut at Glenshire Group

About Glenshire Group

Glenshire Group is a Scottish family-owned conglomerate based in Fife. Established in 2020, it consolidates various business interests across sectors including Retail (Greens Retail), Hospitality, Property, Cleaning Hygiene & Business Supplies (Glenshire Brands), and Online and Frozen Drinks (Skwishee). We are currently recruiting a Restaurant General Manager as we expand our Pizza Hut portfolio.

Reports To:

Principal Operator/Area Manager

Location:

Various Pizza Hut stores in Edinburgh

Position Overview:

Leading the restaurant management team and staff, you will oversee daily operations, ensuring customer satisfaction and operational efficiency through effective management and business expertise.

Functional Responsibilities:

• Manage all front-of-house and back-of-house operations and equipment maintenance.
• Ensure compliance with safety, sanitation, and security standards, and develop improvement action plans.
• Maintain financial health by achieving food cost and labor goals.
• Manage P&L statements adhering to financial controls and security standards.
• Adapt to market trends and environmental conditions, modifying store plans to meet business targets.

Leadership Responsibilities:

• Lead with a growth mindset, exemplifying Smart, Heart, and Courage.
• Set high standards for self and team.
• Recruit, hire, and plan staffing needs.
• Implement training programs to develop team members and management.
• Oversee training, development, and performance management of staff.
• Build and lead the management team, reporting on performance and activities.

Culture Responsibilities:

• Create a positive and inclusive culture aligned with Yum!’s values.
• Foster a culture of recognition.
• Engage with customers to build strong relationships.
• Maintain a helpful, upbeat, and friendly attitude.
• Address customer feedback and resolve complaints to ensure a positive experience.

Educational & Experience Requirements:

• At least 3 years of supervisory/management experience in multi-outlet food retail or service industry.
• Proven performance in achieving KPIs with primary profit responsibility.
• Certification in Leading a Restaurant (LAR).
• Ability to travel between restaurants as required.
• Strong communication skills, both written and verbal.