Assistant Restaurant Manager

Shipley Do-Nuts; West Palm Beach (FL); On-site; USD 48,000 - 52,000; Full time

Job summary

Join a vibrant team as an Assistant Manager at a popular restaurant chain, where you will lead operations and a dedicated team. This role involves overseeing daily activities, ensuring customer satisfaction, and managing financial performance. If you thrive in a fast-paced environment and have a passion for hospitality, this position offers a fantastic opportunity to grow your career. Be part of a dynamic workplace that values diversity and teamwork, where your contributions will directly impact the success of the restaurant. If you're ready to take on new challenges and make a difference, we want to hear from you!

Qualifications

• 2+ years in a restaurant environment with career progression.
• Ability to manage staff and ensure customer satisfaction.

Responsibilities

• Assist in restaurant operations and manage a team of up to 15.
• Ensure financial performance and customer satisfaction.

Skills

Problem Solving

Task Prioritization

Profit & Loss Understanding

Customer Service

Staff Management

Education

Associate's Degree in Business Administration

High School Degree or Equivalent

Job description

Pollo Tropical – West Palm Beach, FL

Assistant Manager ($48,000-$52,000 + Bonus Potential)

Be a Part of the Fiesta…
Come Join The Pollo Nation!

SUMMARY:

Our Assistant Manager assists in the operations of the restaurant and a team of hourly associates during their respective shifts. In accordance with the goals of the company, they are responsible for managing all aspects of their shift including, but not limited to: restaurant operations, financial performance, management/staff development, customer satisfaction, quality standards, sales & marketing, and general communications with employees, vendors, customers, and corporate support staff.

SUPERVISORY RESPONSIBILITIES:

Will supervise staff of up to 15 team members on the shift

QUALIFICATIONS:

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability.

EDUCATION and/or SKILLS and EXPERIENCE:

• Associates degree in Business Administration or Hospitality preferred. High School degree or equivalent required.
• Capable of adapting to business needs and solving problems quickly and efficiently.
• Ability to prioritize multiple tasks and exercise sound judgment.
• Has a functional understanding of Profit & Loss statements, cost controls, and restaurant operations.
• Demonstrates stamina, focus, compliance, and service-driven abilities while managing their shift.
• External candidates should have a minimum of 2 years working in a restaurant environment, showing career progression and verifiable results.
• Internal candidates should have a good record of achieving results and have an above average knowledge of the brand’s operating procedures and standards.
• Ability to comfortably speak, write and comprehend English in a business setting.
• Successful completion of a background and drug screening.

We are an equal opportunity employer and value diversity at our company.