Assistant Restaurant Manager

Plazahotelelpaso; San Diego (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Assistant Restaurant Manager, where you'll play a key role in ensuring exceptional guest experiences and maintaining high food quality standards. This position offers a dynamic work environment with opportunities for career advancement into roles such as Restaurant Manager or Food and Beverage Director. You'll be responsible for managing staff, resolving guest complaints, and ensuring compliance with safety and sanitation standards. If you're passionate about hospitality and ready to make a difference, this is the perfect opportunity for you.

Qualifications

• 2-5 years of restaurant experience required.
• Associate degree preferred for this managerial role.

Responsibilities

• Manage restaurant operations and ensure guest satisfaction.
• Oversee staff training, scheduling, and performance.

Skills

Guest Service

Food Quality Management

Sanitation Standards

Complaint Resolution

Inventory Management

Marketing and Menu Creation

Education

Associate Degree

Job description

Opportunity: Assistant Restaurant Manager

Assist in the effective management and direction of restaurant operations in accordance with established guest service and sustainability standards.

Potential Career Path

Restaurant or Banquet Manager– Food and Beverage Manager – Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Ensure that food quality is consistent, appealing, and prepared to guest specifications.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
• Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
• Check that all equipment is in working order.
• Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
• Ensure that food quality is consistent, appealing, and prepared to guest specifications.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Document inventory forecast usage and monitor supply.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance.
• Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Associate degree preferred.
• 2-5 years restaurant experience required.

Work Environment and Context

• Work schedule varies and will include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels