Assistant Restaurant Manager

Rackson Restaurants; Lakewood (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as an Assistant Restaurant Manager at a leading QSR operator in the US. This role offers a unique opportunity to oversee restaurant operations, support management, and contribute to a people-first culture. You will be responsible for ensuring safety and quality standards while motivating and training team members. With a commitment to growth and values-based leadership, this position promises ongoing career development and a supportive work environment. If you are passionate about the restaurant industry and eager to make a difference, this is the perfect opportunity for you.

Benefits

401(k) with company match

Medical, dental, and vision insurance

Paid time off

Ongoing career development

Scholarship opportunities

Qualifications

• Must be at least 18 years old with a high school diploma or equivalent.
• Previous fast food management experience required.

Responsibilities

• Overseeing restaurant operations during shifts and supporting management.
• Ensuring safety and quality standards while fostering a positive team environment.

Skills

Leadership

Communication

Problem-solving

Customer Service

Financial Management

Education

High School Diploma

Restaurant Management Experience

Job description

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Responsibilities include overseeing restaurant operations during shifts, supporting management in staff and financial management, ensuring safety and quality standards, and fostering a positive team environment. The role involves decision-making, training, and maintaining restaurant efficiency and profitability.

Essential functions include, but are not limited to:

• Demonstrating self-awareness, motivating self and others, and seeking feedback
• Understanding the impact of responsibilities on guests, team, and operations
• Ensuring adherence to brand standards for service, food quality, and safety
• Creating a supportive environment for team members and resolving concerns promptly
• Managing sales and labor effectively, maintaining cleanliness, and upholding brand image
• Planning and executing shift operations efficiently, following cost control guidelines
• Leading with empathy, fairness, and developing talent for future roles
• Applying financial understanding to improve decisions and ensure cash handling compliance
• Ensuring compliance with labor laws
• Coordinating staffing, inventory management, and administrative duties
• Identifying trends and implementing improvement plans for long-term sales growth
• Motivating and training team members while maintaining safety and quality standards
• Supporting business success through hands-on tasks as needed
• Performing other duties as assigned

Qualifications for success:

• Must be at least 18 years old
• High school diploma or equivalent, restaurant management experience preferred
• Proficiency in English; Spanish helpful
• Previous fast food management experience required
• Knowledge of food & beverage metrics, product specifications, and management systems
• Strong leadership, communication, and problem-solving skills
• Ability to handle confidential information discreetly
• Willingness to learn all areas of restaurant operations and work multiple stations
• Positive attitude and genuine desire to serve others
• Reliable transportation and availability to work varied shifts, including weekends and holidays
• Physical ability to lift, move, and stand for long periods, with exposure to temperature fluctuations and potential hazards

What you can expect from us:

• Competitive salary and bonus programs
• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off
• Ongoing career development and leadership training
• Scholarship opportunities
• People-first culture and values-based leadership

About the company:

Rackson is recognized as a top QSR operator in the US, committed to growth and values-based leadership. We prioritize putting people first and fostering a supportive work environment.