Assistant Restaurant Manager

Chuck E Cheese; Joliet (IL); On-site; USD 23,873 - 26,518; Full time

Benefits offered by this job

Telemedicine access

401(k) retirement plan

Employee meal discounts

Tuition savings

Comprehensive medical coverage

Job summary

Chuck E Cheese is hiring an Assistant Manager to lead a dedicated team in providing exceptional guest experiences. The role includes making daily operational decisions, building sales through effective team management, and ensuring high standards of guest service.

The ideal candidate has experience in the food industry, can work 40 hours a week, and is prepared to drive business success in a fun, dynamic environment.

Qualifications

• Must work 40 hours a week.
• Must be at least 21 years of age.
• Minimum of one year of experience managing people, preferably in food service.

Responsibilities

• Make daily decisions on time management and staff scheduling.
• Build sales and maximize profits by recruiting and training the team.
• Coach the team to deliver outstanding guest service.

Skills

Coaching and Developing Others

Effective Communication

Composure

Resourcefulness

Demonstrates Ethics and Integrity

Time and Priority Management

Education

High school diploma or GED

Job description

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

Compensation Details

$17.33 - $19.25 Hourly

Commission Details

Exempt: Commission potential from $0.50 to $10.00 per Membership and $0.15 to $3.00 per Fun Pass. Paid out bi‑weekly.

Non‑Exempt: Commission potential from $2.00 to $8.00 per Membership and $0.60 to $2.40 per Fun Pass. Paid out bi‑weekly.

Job Description

Ready to level up your management career? Think you have what it takes to lead at the beloved family entertainment industry leader? As an Assistant Manager, you’ll help lead a team committed to ensuring every guest leaves happy. It’s a high‑energy, high‑reward opportunity—ready and waiting for you.

Job Responsibilities

• Make daily decisions that involve time management, staff scheduling, cleanliness, and upholding product and guest service standards.
• Build sales and maximize profits by effectively recruiting, training, developing, and motivating your team to meet company and guest expectations.
• Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and organized environment.
• Understand cost control procedures, inventory, financials, and labor management.
• Take ownership of an Area of Impact (AOI) in one of four areas and, over time, complete a rotation in each of the following areas:
• The Kitchen – manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation from scratch, cook pizza and other Chuck E. menu items.
• Sales – oversee the Cashier, Salad Bar and Gift Shop. Monitor sales results, upsell and suggestive selling programs, inventory, ordering, execution and profitability management of the Merchandise area, and quality assurance of the Salad Bar and prep procedures.
• Showroom – lead birthday party execution and planning. Maximize party bookings and guest satisfaction while optimizing showroom seating.
• Gameroom – partner with the Technical Manager to keep games and restaurant equipment in top condition with minimal downtime. Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean and guest‑ready.

Skills We’re Looking For

• Coaching and Developing Others
• Effective Communication
• Composure
• Resourcefulness
• Demonstrates Ethics and Integrity
• Time and Priority Management

Minimum Qualifications

• Must be able to work 40 hours a week.
• Must have a high‑school diploma or GED.
• Must be at least 21 years of age or older.
• Minimum of one (1) year of experience managing people, preferably in the food service industry, or experience as an Opening Coordinator for at least six (6) months.

Essential Job Functions and Work Environment

• Must be able to lift or carry objects weighing 0‑50 pounds during scheduled shift.
• Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.
• The work environment includes flashing and flickering lights, moving mechanical parts, loud noise, and exposure to non‑weather related wet, humid, extreme heat and extreme cold conditions.

Benefits & Perks

• All employees enjoy access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources.
• Part‑time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short‑term disability benefits.
• Full‑time employees (averaging 29.5+ hours/week) are eligible for comprehensive medical, dental, and vision coverage, paid sick/vacation time, paid holidays (where applicable), FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support.
• State & Local Compliance: CEC provides paid sick leave and other benefits as required by applicable state and local laws.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.