Assistant Restaurant Manager

Chuck E. Cheese International; Fairview Heights (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) retirement plan

Employee meal discounts

Telemedicine access

Job summary

Chuck E. Cheese International in Fairview Heights is looking for an Assistant Manager to lead a team focused on delivering an unparalleled guest experience. This role involves managing daily operations, training staff, and overseeing various areas including kitchen and sales.

The ideal candidate should possess strong leadership skills, a high-school diploma or GED, and at least one year of management experience. A passion for family entertainment and food service is essential for success.

Qualifications

• Must have a high-school diploma or GED.
• Must be at least 21 years of age or older.
• Minimum of one year of experience managing people, preferably in the food service industry.

Responsibilities

• Make daily decisions involving time management and staff scheduling.
• Build sales and maximize profits by effectively training your team.
• Coach and inspire the team for outstanding guest service.

Skills

Effective Communication

Coaching and Developing Others

Composure

Time and Priority Management

Education

High-school diploma or GED

Job description

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

Exempt: Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).

Non-Exempt: Commission potential from $2.00 to $8.00 for each Membership you sell, and from $0.60 to $2.40 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).

Job Description

Ready to level up your management career? Think you’ve got what it takes to lead at the beloved family entertainment industry leader? Families love Chuck E. Cheese because our people are the best of the best. As an Assistant Manager, you’ll help lead a team committed to making sure “every guest leaves happy.” It’s a high-energy, high-reward opportunity – ready and waiting for you.

Job Responsibilities

Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards.

Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations.

Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment.

Understand cost control procedures, inventory, financials, and labor management.

Take ownership of an Area of Impact “AOI” in one of four areas and over time, complete a rotation in each of the following areas:

• The Kitchen – manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation from scratch, cook pizza and other Chuck E. menu items.
• Sales – with oversight over the Cashier, Salad Bar and Gift Shop. This includes monitoring sales results, upselling and suggestive selling programs, inventory, ordering, execution and profitability management of the Merchandise area, and quality assurance of the Salad Bar and prep procedures.
• Showroom – lead birthday party execution and planning, maximize party bookings and guest satisfaction while optimizing showroom seating.
• Gameroom – partner with the Technical Manager to keep games and restaurant equipment in top condition with minimal downtime. Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean and guest ready.

• Coaching and Developing Others
• Effective Communication
• Composure
• Demonstrates Ethics and Integrity
• Time and Priority Management

Minimum Qualifications

• Must be able to work 40 hours a week.
• Must have a high‑school diploma or GED.
• Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol).
• Minimum of one (1) year of experience managing people, preferably in the food service industry or experience as an Opening Coordinator for at least six (6) months.

Essential Job Functions and Work Environment

Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.

Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.

The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather related wet, humid, extreme heat and extreme cold conditions.

Benefits

CEC offers a competitive benefits package designed to support employees nationwide.

All employees enjoy access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources.

Part‑time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short‑term disability benefits.

Full‑time employees (averaging 29.5+ hours/week) are eligible for comprehensive medical, dental, and vision coverage, paid sick/vacation time, paid holidays (where applicable), FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support.

State & Local Compliance: CEC provides paid sick leave and other benefits as required by applicable state and local laws.

At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employment

At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.