Assistant Restaurant Manager

CEC Entertainment, LLC; Jonesboro (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Telemedicine

Early wage access

401(k) retirement plan

Employee meal discounts

Tuition savings

Job summary

CEC Entertainment, LLC is seeking an Assistant Manager to help lead a team at Chuck E. Cheese. You will drive guest satisfaction, coach staff, and manage scheduling, operations, and cost controls to ensure performance and safety.

Responsibilities include recruiting and developing teammates, maximizing sales, and maintaining a welcoming, clean environment across areas like Kitchen, Showroom, and Gameroom. 40-hour weeks and state-specific rules apply.

Qualifications

• Must be able to work 40 hours a week.
• Must be at least 21 years of age or older (local law may apply).
• Minimum of one year of experience managing people, preferably in food service.

Responsibilities

• Make daily decisions involving time management, staff scheduling, cleanliness, and guest service standards.
• Build sales and maximize profits by recruiting, training, developing, and motivating the team.
• Coach and inspire the team to deliver outstanding guest service in a safe environment.
• Understand cost control, inventory, financials, and labor management.
• Take ownership of an AOI and rotate areas: Kitchen, Sales, Showroom, Gameroom.

Skills

Coaching

Effective communication

Composure

Resourcefulness

Ethics & integrity

Time management

Education

High school diploma or GED

Job description

Assistant Manager – Chuck E. Cheese

Ready to level up your management career? Think you’ve got what it takes to lead at the beloved family entertainment industry leader? As an Assistant Manager, you’ll help lead a team committed to making sure every guest leaves happy.

Compensation

Commission potential varies by employment classification. Commissions for Exempt employees: $0.50 to $10.00 per Membership sold and $0.15 to $3.00 per Fun Pass sold. Commissions for Non‑Exempt employees: $2.00 to $8.00 per Membership sold and $0.60 to $2.40 per Fun Pass sold. Payments are issued bi‑weekly (unless state law requires otherwise).

Responsibilities

• Make daily decisions involving time management, staff scheduling, cleanliness, and upholding product and guest service standards.
• Build sales and maximize profits by recruiting, training, developing, and motivating the team to meet company and guest expectations.
• Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and welcoming environment.
• Understand cost control procedures, inventory, financials, and labor management.
• Take ownership of an Area of Impact (AOI) in one of four key areas and rotate through each area over time:
• The Kitchen – manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation, cooking of menu items, and sanitation.
• Sales – supervise the Cashier, Salad Bar, and Gift Shop, monitor sales results, upselling, and inventory.
• Showroom – lead birthday party execution and planning, maximize bookings, and optimize seating.
• Gameroom – collaborate with the Technical Manager to keep games and equipment in top condition with minimal downtime, analyze game play data, and keep areas clean.

Key Skills & Competencies

• Coaching and developing others
• Effective communication
• Composure
• Resourcefulness
• Demonstrates ethics and integrity
• Time and priority management

Minimum Qualifications

• Must be able to work 40 hours a week.
• Must have a high‑school diploma or GED.
• Must be at least 21 years of age or older (RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol).
• Minimum of one year of experience managing people, preferably in the food service industry, or experience as an Opening Coordinator for at least six months.

Work Environment & Physical Demands

Must be able to lift or carry objects weighing 0–50 pounds, stand, bend, kneel, reach, push/pull, walk, and squat during shifts. The environment includes flashing and flickering lights, moving mechanical parts, loud noise, and exposure to non‑weather related wet, humid, extreme heat, and extreme cold conditions.

Benefits & Perks

CEC offers a competitive benefits package nationwide. Employees enjoy access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources. Part‑time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short‑term disability benefits. Full‑time employees (averaging 29.5+ hours/week) are eligible for comprehensive medical, dental, and vision coverage, paid sick/vacation time, paid holidays (where applicable), FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support. The company also provides paid sick leave and other benefits as required by applicable state and local laws.

Equal Opportunity Employer

At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of the many guests we serve. We are an Equal Opportunity Employer and do not discriminate against applicants on the basis of race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.