Assistant Restaurant Manager

Hyatt Hotels Corporation; Isle of Palms (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Free room nights

Medical insurance after 30 days

Paid time off and holiday pay

Adoption assistance

401K with company match

Job summary

Wild Dunes Resort seeks an Assistant Restaurant Manager to oversee its Food & Beverage outlets on Isle of Palms, SC. The role focuses on delivering exceptional guest service, managing staff, and maximizing profitability across all venues.

You will train teams, develop promotions, and partner with culinary to craft menus that respond to the local market, while monitoring costs and maintaining high hygiene standards.

Qualifications

• Strong communication skills
• Analytical skills
• Ability to lead and train a team
• Guest service excellence

Responsibilities

• Oversee assigned Food & Beverage outlets to ensure optimum performance and profitability
• Train and motivate staff to exceed goals
• Develop and execute promotions and events to drive revenues
• Monitor labor costs and schedule staff using labor management tools
• Ensure hygiene, safety, and sanitation standards across outlets
• Manage guest issues promptly and professionally
• Collaborate with culinary to develop menus responsive to the local market
• Attend resort and department meetings
• Maintain knowledge of resort amenities and events

Job description

Summary

Nestled on the northern tip of Isle of Palms, a lush barrier island off the coast of South Carolina, Wild Dunes Resort "the Resort", offers two top-ranked hotels, including the new coastal-modern Sweetgrass Inn, 150 Condos, 1,600 acres of world-class golf, tennis, award-winning restaurants, Sweetgrass Spa, and 2 miles of pristine beach on the Isle of Palms, South Carolina.

The Resort, also known as Charleston's Island Resort, is located just 30 minutes from the charm and grace of historic downtown Charleston, it is the largest resort of its kind in the region, offering accommodations for groups of up to 650 people and the chance for leisure guests to enjoy a Lowcountry getaway. The Resort has been distinguished by many publications and associations as a top destination for families, golfers, tennis lovers, and meeting and event planners.

Not only will you be part of a remarkable property, but you'll be a part of a company that was recognized as one of Fortune's 100 Best Companies to Work For! The Resort is one of Hyatt's unique Destination Lifestyle branded properties.

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment
• Paid time off and holiday pay - Full Time & Part Time colleagues eligible
• Paid Family Bonding Time and Adoption Assistance
• 401K with company match
• As a Colleague enjoy the Beach, Golf, Tennis, Pickleball, and other amenities on your time off!

Summary: The Assistant Restaurant Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service, and maximum profitability of all functions. S/he will train and motivate staff to exceed goals. The Assistant Restaurant Manager must have strong communication and analytical skills.

The Assistant Restaurant Manager shall always strive to provide exceptional service to both internal and external guests. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

The Colleague is held accountable for all duties of this job and other duties as assigned.

Essential Job Functions:

• Maintains a commitment to customer service and guest satisfaction
• Leads and supervises the outlets' team
• Prepares forecasts and reports and assists in the development of the food & beverage budget
• Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations
• Takes initiative to develop and execute new promotions, events, etc.
• Conducts monthly staff meetings to include ongoing training and safety classes
• Works with culinary to develop new food menus responsive to the local market
• Enforces high standards of hygiene and sanitation within the outlets
• Tracks payroll and revenue daily
• Ensures the security of monies, credit, and financial transactions
• Establishes par levels for supplies and equipment
• Supervises the performance, attendance, attitudes, appearance, and conduct of the team
• Implements strategies to continually improve revenues
• Takes a proactive approach to coaching and counseling
• Attends appropriate resort, division, and department meetings
• Resolves guest issues promptly and with great care and effectiveness
• Maintains a strong knowledge of hospitality trends, especially food & beverage
• Utilizes labor management tools to schedule and control labor costs
• Maintains up-to-date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Communicates all pertinent information to the outlets' team
• Maintains a constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and
• suspicious persons). Reports all safety incidents to the on-duty supervisor.
• Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards
• Remains alert, courteous, and helpful to the guests and colleagues at all times

Qualifications

Working Conditions:

• Must be able to work in a variety of weather conditions (rain, wind, snow, heat);
• Must be able to stand for long periods of time
• Must be able to repetitively lift, push, pull & carry up to 15 lbs., frequently up to 25 lbs. and occasionally up to 75 lbs.
• Must be able to twist, bend and squat frequently; kneel or crawl occasionally; infrequently climb a ladder
• Must be able to perform repetitive hand & arm movements, pushing and pulling, and simple grasping frequently; squeezing, overhead reaching & fine manipulation occasionally.

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."