BANQUET CAPTAIN

Wild Dunes Resort; Isle of Palms (SC); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Free room nights

Discounted room rates

Medical, Prescription, Dental, and Vision Insurance

Paid time off and holiday pay

401K with company match

Access to Beach, Tennis, and Pickleball

Retail Discounts

Job summary

A premier coastal resort is seeking an Event Captain to oversee all aspects of banquet events, ensuring the highest standards of service and safety. The ideal candidate will have experience in event management and bartending, along with excellent customer service skills. Responsibilities include supervising banquet teams and maintaining compliance with health regulations. This role requires flexibility in scheduling, as well as physical stamina to handle varied weather and lifting tasks. Competitive wages and benefits offered.

Qualifications

• Previous Event Captain experience is preferred.
• Previous bartending experience required.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Oversee all aspects of banquet events, including setup, service, and breakdown.
• Supervise and lead a team of banquet servers and support staff.
• Provide exceptional customer service to event attendees.
• Ensure compliance with health and safety regulations.

Skills

Event management

Customer service

Bartending

Team supervision

Education

South Carolina ServSafe Alcohol Certification

Job description

The Event Captain is responsible for ensuring the success of the Event Operations and Event Operations related food and beverage operations. They must follow the required procedures for handling, cleaning, disposing of food and beverages.

• Previous Event Captain experience is preferred.
• Previous bartending experience required.
• Assist with the complete setup and breakdown of the banquet area
• Relay food and beverage orders as needed
• Maintain a high level of cleanliness and awareness of sanitary practices
• Relay important information about orders, allergies and special requests to the appropriate person
• Ability to work a flexible schedule that will likely include evenings, weekends, and holidays

Essential job FUNCTIONS:

• Oversee all aspects of banquet events, including setup, service, and breakdown, ensuring they run smoothly and efficiently.
• Supervise and lead a team of banquet servers and support staff, assigning tasks and ensuring they provide excellent service.
• Act as a point of contact between event planners, kitchen staff, and serving teams to relay information and ensure the event's success.
• Provide exceptional customer service to event attendees, addressing inquiries and handling any issues or special requests that may arise during the event.
• Ensure that all aspects of the event, including food presentation, table settings, and overall ambiance, meet or exceed the established standards.
• Maintain a strict timeline to ensure that events progress according to schedule, including the timely serving of courses and any planned activities or speeches.
• Oversee the inventory of banquet supplies, including tableware, linens, and other event-related items, and request replenishments as needed.
• Ensure compliance with health and safety regulations, including food safety guidelines, and take appropriate measures to prevent accidents or hazards during events.
• South Carolina ServSafe Alcohol Certification (or ability to obtain upon hire) required.

The Colleague is held accountable for all duties of this job and other duties as assigned.

Why Join Wild Dunes Resort?

At Wild Dunes Resort, Destination by Hyatt, colleagues are more than employees—they are valued members of our team. We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment. Other benefits and Perks:

• Free room nights*
• Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment*
• Paid time off and holiday pay*
• Paid Family Bonding Time and Adoption Assistance*
• 401K with company match*
• Access to Beach, Tennis, and Pickleball as available on days off
• Retail Discounts for Colleagues

*Benefit Package for Full Time & Part Time colleagues eligible

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Qualifications

Working Conditions:

• Must be able to work in a variety of weather conditions (rain, wind, snow, heat);
• Must be able to walk, climb into and out of and operate a vehicle frequently, with occasional stair climbing.
• Must be able to sit for long periods of time
• Must be able to repetitively lift, push, pull & carry up to 15 lbs., frequently up to 25 lbs. and occasionally up to 75 lbs.
• Must be able to twist, bend and squat frequently; kneel or crawl occasionally; infrequently climb a ladder
• Must be able to perform repetitive hand & arm movements, pushing and pulling and simple grasping frequently; squeezing, overhead reaching & fine manipulation occasionally.
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently.