Assistant Restaurant Manager

HZ Coffee Group LLC; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the restaurant sector is seeking an Assistant Restaurant Manager to support operations and enhance guest experiences. In this dynamic role, you will lead a dedicated team, ensuring adherence to brand standards while fostering a positive work environment. Your responsibilities will include training staff, managing inventory, and implementing strategies to boost profitability. If you thrive in fast-paced settings and have a passion for customer service, this opportunity offers a chance to grow and make a meaningful impact in a vibrant restaurant atmosphere.

Qualifications

• Experience in a leadership role within retail or hospitality.
• Ability to train and motivate team members effectively.

Responsibilities

• Lead team meetings and oversee training programs.
• Ensure compliance with brand standards and operational excellence.

Skills

Leadership

Analytical Skills

Customer Service

Basic Math Skills

Team Collaboration

Education

High School Diploma

Leadership Experience

Tools

POS Systems

Inventory Management

Job description

An Assistant Restaurant Manager supports the Restaurant Manager, Shift Leaders, and Team. They perform all duties of the Restaurant Manager in their absence, focusing on floor operations and Brand Training programs. They lead and motivate the team to deliver excellent guest experiences, operational excellence, and help build profitable sales for a single restaurant. They assist in managing the restaurant according to Dunkin’ standards, franchise policies, and legal requirements.

Responsibilities Include:

1. Able to perform all responsibilities of restaurant team members
2. Lead team meetings alongside the Restaurant Manager
3. Oversee Brand Training Programs, including scheduling, training, validation, and certification of staff
4. Ensure execution of Brand standards, recipes, and systems
5. Foster a guest-focused culture
6. Review guest feedback and implement improvements
7. Communicate restaurant priorities and results to the team
8. Assist with new product rollouts, including training and sampling
9. Ensure POS and store setup meet Brand standards
10. Maintain a safe and healthy environment, complying with safety and sanitation laws
11. Control costs to maximize profitability
12. Conduct periodic inventory checks
13. Support in staff scheduling and deployment to meet demand
14. Assist with supplier and vendor orders
15. Conduct self-assessments and develop action plans
16. Help ensure the restaurant meets budget goals
17. Manage cash handling according to policies
18. Engage with Dunkin’ Brands Field Operations as needed

Management Responsibilities Include:

1. Recruit, hire, onboard, and develop team members
2. Assist in performance appraisals
3. Coach staff to improve sales, profitability, and guest satisfaction

Education and Experience Requirements:

• Basic computer skills
• Fluency in spoken and written English
• Basic math and financial management skills
• Leadership experience in retail, restaurant, or hospitality
• Analytical skills and business acumen
• Ability to work well in a fast-paced team environment
• Reliability, honesty, and a positive attitude
• Willingness to learn and adapt to change
• Ability to train and motivate others

Physical Demands/Working Conditions:

• Repetitive motions such as bending, stooping, and reaching

Shift Options: Day, Afternoon, Night

Date Posted: November 05, 2024

Location: 2330 S. Shepherd, Houston, TX 77019, US