Assistant Restaurant Manager

Rutter's; Hanover (York County); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Restaurant Manager to oversee food preparation and ensure exceptional customer service. This full-time role involves organizing schedules, managing inventory, and training staff while adhering to food safety guidelines. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and customer service skills. With opportunities for professional development and a supportive team culture, this position is perfect for those looking to advance their careers in the food service industry. Join a company that values dedication and teamwork, where your contributions will make a significant impact.

Qualifications

• Must be at least 18 years old with basic accounting skills.
• Obtain Serve Safe certification and possibly RAMP certification.

Responsibilities

• Ensure professional service and manage food preparation processes.
• Train employees and manage inventory levels efficiently.

Skills

Customer Service Skills

Basic Accounting Skills

Multi-tasking

Food Safety Knowledge

Teamwork

Education

High School Diploma or equivalent

Tools

PC

Mobile Device

Job description

Description

Summary/Objective

The Assistant Restaurant Manager reports to the Restaurant Manager and ensures that processes and procedures are followed to meet Rutter's expectations and goals. Organizes, schedules, and controls the preparation of food; including ordering, scheduling, selling, and tracking all food and food related items and is responsible for controlling cost and managing spoilage.

Responsibilities

• Ensure self and all employees provide professional, courteous, and timely service to all customers.
• Performs duties at multiple workstations (e.g., food prep, make table, expediter, etc.)
• Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, cleaning restrooms, emptying trash, etc.).
• Set inventory levels for all items and order appropriately, following company guidelines.
• Ensure proper receiving, storage and rotation of all goods received following company guidelines.
• Schedule employees based on peak demand times.
• Train employees in food preparation, sanitation rules and regulations.
• Share responsibility for shift coverage for call-offs when no other help can be found.
• Ensure that company recipes and quantities are adhered to using "Price book" guidelines.
• Ensure that all company food safety guidelines, rules and procedures are followed by self and employees.
• Complete customer transactions accurately and efficiently, and ensure compliance with applicable age restricted product regulations (i.e., alcohol).
• Identify and resolve inventory control problems.
• Schedule hours of work for self and employees to optimize operation and control labor costs across all shifts.
• Complete and submit all forms and spreadsheets necessary to complete profit and loss statements in an accurate and timely way.
• Complete, submit, and distribute forms related to all personnel issues as requested.
• Identify opportunities to improve service and productivity, reduce costs, and increase sales and make recommendations to the appropriate personnel.
• Use a team-based approach to solving problems and resolving personnel issues.
• Demonstrate high standards and work ethics to others through words and actions.
• Ability to manage sensitive and confidential information or situations with tact, professionalism, and diplomacy.
• Maintain clean, neat and orderly work area appearance at all times.
• Stock and maintain inventory levels as required throughout the store.
• Ability to work both inside and outside in heat/cold, wet/snow/icy conditions.
• Develop co-workers for promotion as skills and aptitudes are identified and developed.
• Complete daily store errands including but not limited to picking up grocery items.
• Comply with all company policies at all times.
• Acts as Person in Charge (PIC) in Manager's absence.

Additional Responsibilities for VGT Stores

• Monitor the VGT room at all times and card patrons who appear to be under the age of 27.
• See VGT binder at the store for full description of responsibilities.

Essential Functions

• Ability to use a PC, mobile device, and/or other electronics.
• Talk, hear, read, write, and comprehend English.
• Perform duties at multiple workstations (i.e., food prep, make table, expediter, etc.)*
• Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, emptying trash, etc.).*
• Ability to be at work on time when scheduled.
• Ability to multi-task in fast-paced environment.
• High energy, positive attitude and excellent customer service skills.
• Interact productively with co-workers and function well in a team environment.
• Thorough understanding of company policies and practices.
• Valid driver's license, proof of insurance and reliable vehicle are required; must travel to store locations as well as offsite meetings.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to stand for prolonged periods of time.
• Frequent walking, stretching, bending, stooping, twisting, reaching, grasping, and repetitive movements.
• Must be able to lift, push, and/or pull up to 30 lbs.
• Ability to get product in cold refrigerator or freezer.
• Must be able to tolerate exposure to cleaning products.
• Must be able to wear required personal protective equipment (i.e. gloves, face shield/goggles, apron, mitts, slip resistant shoes, etc.).

Position Type/Expected Hours of Work

This is a full-time position/non-exempt. Will work minimum of 45 hours per week, on a rotating schedule based on business needs. May need to work weekends and holidays.

Qualifications Required

• Must be at least 18 years of age.
• Basic accounting skills.
• Obtain Serve Safe certification.
• May be required to obtain RAMP certification *Beer/Wine locations only.
• Required to obtain occupational license or permit issued by the Pennsylvania Gaming Control Board *VGT locations only.

Preferred Education and Experience

• High School Diploma or equivalent.
• 6 months' employment with Rutter's.
• Prior experience in Food Service, Restaurant, or related industry.
• Prior management or leadership experience.

EEO Statement

Rutter's provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other protected status under Local, State or Federal Regulations.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.