Assistant Restaurant Manager

Dunkin Donuts; Madison (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the restaurant industry is seeking an Assistant Restaurant Manager to support daily operations and enhance guest experiences. This role involves team leadership, training, and ensuring compliance with brand standards. The ideal candidate will possess strong analytical skills, leadership experience, and a guest-focused attitude. Join a dynamic team and contribute to driving sales and profitability while maintaining high operational standards.

Qualifications

• Fluent in spoken and written English.
• Ability to train and develop a team.

Responsibilities

• Support daily operations and ensure excellent guest experiences.
• Oversee training programs and manage team performance.
• Control costs and conduct inventory management.

Skills

Analytical Skills

Team-oriented

Problem Solving

Motivational Leadership

Education

Leadership Experience in Retail, Restaurant, or Hospitality

Job description

Join to apply for the Assistant Restaurant Manager role at Dunkin Donuts.

JOB REQUIREMENTS: The Assistant Restaurant Manager supports the Restaurant Manager, Shift Leaders, and Team in daily operations, ensuring excellent guest experiences and operational success. They assume full managerial responsibilities in the Restaurant Manager's absence, focusing on floor operations, training, and team leadership. This role helps drive top-line sales and profitability while maintaining Dunkin' standards and compliance with franchisee policies and applicable laws.

Key Responsibilities:

1. Perform all duties of Restaurant Team Members
2. Lead team meetings alongside the Restaurant Manager
3. Oversee Brand Training Programs, including scheduling, training, and certifying team members
4. Ensure Brand standards, recipes, and systems are executed
5. Foster a guest-focused culture and implement action plans based on guest feedback
6. Communicate restaurant priorities, goals, and results to the team
7. Assist with product rollouts, in-store marketing, and promotional initiatives
8. Maintain safety, food safety, and sanitation standards in compliance with regulations
9. Control costs to optimize profitability
10. Conduct and oversee inventory management
11. Assist with labor scheduling to meet service standards and guest demand
12. Support staff assignments, deployment, and vendor orders
13. Conduct self-assessments and implement corrective action plans
14. Ensure adherence to the restaurant budget
15. Oversee cash management and ensure compliance with financial policies

Management Responsibilities:

1. Recruit, hire, onboard, and develop team members
2. Assist in performance appraisals for team and shift leads
3. Coach employees to improve sales, profitability, and guest satisfaction

Qualifications:

• Basic computer, math, and financial management skills
• Fluent in spoken and written English
• Previous leadership experience in retail, restaurant, or hospitality
• Ability to train and develop a team

Key Skills & Traits:

• Strong analytical and business acumen
• Team-oriented in a fast-paced environment
• Punctual, honest, and positive attitude
• Willingness to learn and adapt to change
• Guest-focused with strong management and problem-solving skills
• Motivational leadership abilities

Physical Requirements:

• Standing for extended periods
• Repetitive movements such as bending, stooping, and reaching
• Lifting objects, ice, products, and boxes up to 20 lbs
• Wearing a headset
• Working in a compact space

Other Experience and Qualifications:

• Basic computer, math, and financial management skills
• Fluent in spoken and written English
• Previous leadership experience in retail, restaurant, or hospitality
• Ability to train and develop a team

APPLICATION INSTRUCTIONS: Apply Online: www.teamtmart.com/careers