Assistant Restaurant Manager | Grand Bohemian Lodge Asheville

Kessler Collection; Asheville (NC); On-site; USD 63,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking an Assistant Restaurant Manager to support the Restaurant Manager in delivering exceptional dining experiences. The role involves supervising daily operations, ensuring compliance with standards, and providing strategic leadership while fostering a positive atmosphere for guests.

Benefits

Marriott Employee Discounts Worldwide

Competitive Wage

Company-Sponsored Life Insurance

Short & Long-Term Disability Insurance

Tuition Reimbursement Program

401(K) with Discretionary Company Matching Contributions

Employee Assistance Program

Qualifications

• 2+ years of relevant work experience in similar scope and title.
• Manager food safety certification and TIPS training certification preferred.

Responsibilities

• Supervises daily shift operations and assists servers during meal periods.
• Handles guest problems and complaints.
• Ensures compliance with all food & beverage policies and standards.

Skills

Customer Service

Leadership

Hospitality

Education

Bachelor’s degree in Business

Job description

Assistant Restaurant Manager | Grand Bohemian Lodge Asheville

Assistant Restaurant Manager | Grand Bohemian Lodge Asheville

1 day ago Be among the first 25 applicants

Direct message the job poster from Kessler Collection

Corporate Director of Talent Acquisition

An inspiring career awaits you!

The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!

Grand Performers may enjoy a range of benefits, including:

• Marriott Employee Discounts Worldwide
• Competitive Wage
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

Job Summary:

The overall objective and purpose of the Assistant Restaurant Manager are to support the Restaurant Manager in the management of the Restaurant, In-Room Dining, and Lounge, to ensure guests receive the ultimate dining experience. The incumbent is responsible for supervising the daily restaurant operations, maintaining sanitation standards, and supporting the service staff. They are to provide inspiring and strategic leadership while directing the activities of the outlets in support of the mission, core values, standards, and goals established by the company.

Responsibilities:

Primary areas of responsibility include, but are not limited to the following:

• Displays leadership in guest hospitality exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Supervises daily shift operations. Assists servers and hosts on the floor during meal periods and high demand times.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on the quality of food and beverage, service levels, and overall satisfaction.
• Schedules dining reservations and arrange parties or special services for diners.
• Ensures point of sale operations and cash handling practices are following standard operating procedures.
• Assists with interviews, schedules, training, coaching, and counseling, resolving problems, providing open communication, and recommending corrective action when appropriate.
• Ensures staff adheres to local, state, and Federal liquor laws.
• Inspects dining room serving stations for neatness and cleanliness.
• Ensures compliance with all food & beverage policies, standards, and procedures by training, supervising, follow-up and hands-on coaching.
• Assists in maintaining service and sanitation standards in restaurant, bar/lounge, and room service areas.
• Ensure that all preparation for functions and outlets are completed daily
• Follow labor guidelines and ensure that front of the house labor costs are within budgeted guidelines
• Monitors alcohol beverage service in compliance with local laws.
• Assists in overseeing the café outlet.
• Ensures Grand Performers are in compliance with appearance standards.

Minimum Qualifications

• Bachelor’s degree in Business or related training equivalent - required
• 2+ years of relevant work experience in similar scope and title – required
• Experience within luxury brand/markets – required
• Manager food safety certification and TIPS training certification - preferred or attained within 30 days

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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