Assistant Restaurant Manager

Rackson Restaurants; Cleveland (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dedicated Assistant Restaurant Manager to support daily operations and enhance guest experiences. This role involves ensuring compliance with brand standards, managing staff, and fostering a positive work environment. The ideal candidate will possess strong leadership and communication skills, along with a commitment to team development and operational excellence. Join a values-driven organization that prioritizes growth and offers opportunities for career advancement in a supportive culture.

Benefits

401(k) with company match

Medical, dental, and vision insurance

Paid time off

Career development opportunities

Supportive culture

Qualifications

• Must be at least 18 years old with a high school diploma.
• Previous fast food management experience required.

Responsibilities

• Ensure adherence to brand standards for service and safety.
• Manage sales and labor tracking effectively.
• Motivate and train team members, ensuring quality standards.

Skills

Leadership Skills

Communication Skills

Problem-Solving

Customer Service

Financial Understanding

Education

High School Diploma

Restaurant Management Experience

Tools

Food & Beverage Management Systems

Job description

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About the Role

The Assistant Restaurant Manager (ARM) supports the Restaurant General Manager in overseeing daily operations, ensuring excellent guest service, staff management, and adherence to company standards. The ARM plays a key role in implementing policies, maintaining safety standards, and fostering a positive work environment. They assist in decision-making, training, and ensuring restaurant efficiency and profitability.

Responsibilities

• Ensure adherence to brand standards for service, food quality, and safety
• Create a supportive environment for team members and resolve concerns promptly
• Manage sales and labor tracking effectively
• Maintain cleanliness, maintenance, and service standards
• Plan and execute shift operations efficiently, following cost control guidelines
• Lead with empathy, fairness, and focus on teamwork
• Apply financial understanding to improve business decisions
• Ensure compliance with labor laws
• Coordinate restaurant operations, including staffing and inventory management
• Identify trends and implement improvement plans
• Motivate and train team members, ensuring safety and quality standards
• Support business needs by performing various duties as required

Qualifications

• Must be at least 18 years old
• High school diploma or equivalent; restaurant management experience preferred
• Proficiency in English; Spanish helpful
• Previous fast food management experience required
• Knowledge of food & beverage metrics and management systems
• Strong leadership and communication skills
• Ability to handle confidential information discreetly
• Willingness to learn all areas of restaurant operations
• Positive attitude and genuine desire to serve
• Dependable with reliable transportation
• Flexible availability including weekends, evenings, and holidays
• Physical ability to perform job duties, including lifting up to 50 pounds

Benefits

• Competitive salary and bonus programs
• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off
• Career and leadership development opportunities
• Supportive, values-based culture

About Rackson

Rackson is recognized as a leading QSR operator in the US, committed to growth and values-based leadership. We prioritize people and are looking for dedicated individuals to join our team.