Assistant Restaurant Leader

Raising Cane's Chicken Fingers; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Restaurant Leader to support daily operations and uphold high standards. This role involves managing crewmember performance, hiring, and ensuring exemplary customer service in a fast-paced environment. With a focus on detail and strong communication skills, the ideal candidate will thrive in both independent and collaborative settings. The position offers comprehensive benefits, including medical and dental coverage, 401(k) matching, and various perks such as paid time off and employee discounts. Join a team that values growth and excellence in service!

Benefits

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life and disability insurance

401(k) with employer match

Tuition reimbursement

Weekly pay

Paid time off

Employee discounts

Qualifications

• 3+ years of restaurant or retail management experience required.
• Must be detail-oriented and able to manage multiple priorities.

Responsibilities

• Supports the Restaurant Leader in daily operations.
• Manages cash handling and ensures accountability.
• Hires and trains hourly crewmembers.

Skills

Detail-oriented

Organized

Strong communication skills

Problem recognition and solution execution

Microsoft Office proficiency

Restaurant management experience

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office

Job description

Job Description

Your Role at Raising Cane’s:
The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, and commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Impact and Responsibilities

Purpose of the position:

• Hires and terminates all hourly, non-management crewmembers
• Owns the onboarding, status change, and payroll process for all hourly crewmembers
• Creates crewmember work and training schedules
• Manages the performance of all hourly crewmembers (e.g., development, coaching, redirective communication, documentation, and other performance management tasks)
• Acts as manager on duty and opens and closes the restaurant
• Manages cash handling and ensures accountability

General To The Role

• Enforces Raising Cane’s policies and standards
• Executes shift management, adhering to Raising Cane’s operations and safety standards
• Uses required tools, forms, and logs to support shift execution, document results, and take corrective actions when needed
• Deploys crewmembers during a shift
• Provides exemplary customer service
• Utilizes reward and recognition programs for crewmembers
• Authorizes employee functions requiring manager approval (e.g., discounts, promotions, timeclock overrides)
• Ensures cleanliness of the restaurant and that the facility is in good working order
• Completes other duties as assigned

Qualifications

Requirements for Success:

• Detail-oriented, organized, and able to manage multiple priorities
• Self-driven, flexible, and highly energetic with strong communication skills
• Able to work effectively both independently and collaboratively
• Able to recognize problems, set goals, create plans, and execute solutions
• Proficient in Microsoft Office and adaptable to new systems
• Able to work various shifts including days, evenings, weekends, and travel as needed
• 3+ years of restaurant or retail management experience
• Experience with new restaurant openings preferred
• Must be 18 years or older, with a high school diploma or equivalent; some college preferred
• Possess a valid driver’s license

Benefits & Perks

All full-time restaurant managers are offered benefits including medical, dental, vision, pharmacy, flexible spending accounts, life and disability insurance, 401(k) with employer match, tuition reimbursement, and more. Perks include weekly pay, paid time off, holidays, casual attire, employee discounts, and additional rewards.