Assistant Restaurant General Manager - Miller & Luxe

Four Seasons; Kailua (HI); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

On-site Physical Therapist

24-hour gym

Paid time off

401K matching

Uniform provided

Employee meals

Free worldwide stays

Training & development

Employee recognition

Job summary

Four Seasons Resort Hualālai in Hawaii seeks an experienced Assistant Restaurant General Manager to help lead Miller & Lux. This hands-on leadership role supports all restaurant operations while delivering a highly personalized guest experience, inspiring a high-performing team, and driving operational excellence.

You will work closely with the Restaurant General Manager, culinary teams, resort leadership, and Club operations to ensure seamless experiences for guests, members, and residents

Qualifications

• Three years of leadership experience in luxury hospitality.
• Strong front-of-house understanding.
• Excellent communication and relationship-building.
• Bachelor's in Hospitality Management preferred.

Responsibilities

• Lead, coach, and develop managers and team members, fostering excellence and accountability.
• Create personalized dining experiences for guests, Club members, and residents.
• Maintain visible floor presence and build relationships with guests.
• Oversee restaurant operations to ensure high-quality service.
• Collaborate with culinary, Club, and resort teams to elevate guest experiences.
• Support recruitment, onboarding, training, and performance development.
• Assist in managing labor costs, scheduling, inventory, and expenses.
• Ensure menu quality and alignment with seasonal offerings.
• Provide hands-on support during peak periods and events.
• Lead by example and support Four Seasons standards.

Skills

Leadership

Guest engagement

Communication

Budgeting

Labor management

Education

Bachelor's in Hospitality Management

Job description

Assistant Restaurant General Manager – Miller & Lux

We are seeking an experienced and dynamic Assistant Restaurant General Manager to help lead Miller & Lux. This hands‑on leadership role is responsible for supporting all aspects of restaurant operations while cultivating an exceptional guest experience, inspiring a high‑performing team, and driving operational excellence. The ideal candidate is a relationship‑focused hospitality professional who thrives in a luxury environment, enjoys being present on the floor, and is passionate about delivering highly personalized service. This leader will work closely with the Restaurant General Manager, culinary teams, resort leadership, and Club operations to ensure seamless experiences for guests, members, and residents alike.

What You’ll Do

• Lead, coach, and develop managers and team members, fostering a culture of excellence, engagement, and accountability.
• Create exceptional, personalized dining experiences for guests, Club members, and residents.
• Maintain a visible presence on the floor and build meaningful relationships with guests and members.
• Anticipate guest needs, manage special requests, and ensure effective service recovery when needed.
• Oversee daily restaurant operations to ensure seamless, efficient, and high‑quality service.
• Uphold exceptional standards of cleanliness, organization, and presentation throughout the restaurant.
• Collaborate with culinary, beverage, Club, and resort teams to deliver a cohesive and elevated guest experience.
• Support recruitment, onboarding, training, and performance development initiatives.
• Assist in managing labor costs, scheduling, purchasing, inventory, and operational expenses to achieve business objectives.
• Partner with culinary leadership to ensure menu quality, consistency, and alignment with guest preferences and seasonal offerings.
• Monitor the physical condition of the restaurant and help maintain facilities and equipment to Four Seasons standards.
• Complete administrative responsibilities including reporting, compliance, communication, and operational follow‑up.
• Provide hands‑on support during peak periods, special events, and business demands while leading by example.
• Contribute to a collaborative, positive, and service‑focused team environment that reflects the values of Four Seasons Resort Hualālai.

What To Bring

• Legal work authorization in the United States.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage.
• Minimum three years of leadership experience within luxury hospitality, fine dining, resort, club, or lifestyle‑driven food and beverage operations.
• Strong understanding of front‑of‑house operations and guest engagement.
• Demonstrated success leading teams in highly personalized, service‑focused environments.
• Excellent communication, relationship‑building, and interpersonal skills.
• Strong business acumen with experience in labor management, budgeting, and cost controls.
• Ability to balance elevated luxury standards with the relaxed sophistication of a Hawai‘i resort environment.
• Passion for team development, mentoring, and creating a culture of excellence.
• College degree in Hospitality Management, Restaurant Management, or a related field preferred.

Join Our ‘ohana & Enjoy Our Amazing Benefits

• Salary Range: $69,000 - $83,000
• An on‑site Physical Therapist
• 24‑hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

About the location

Oceanfront splendour in perfect harmony with nature. Surrounded by white‑sand beaches and black‑lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long‑held traditions to its inspired art, informs every detail of our idyllic retreat.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC is The Law Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf