Assistant Restaurant General Manager - Elevate Service & Growth

CMC Hotels; Raleigh (NC); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Quarterly performance incentives

Paid vacation

Paid holidays

Medical insurance

Disability insurance

401(k) with company match

Paid training

Job summary

CMC Hotels is seeking an energetic Assistant Restaurant General Manager for Il Falo Wood Fire Kitchen inside The Westin Raleigh-Durham Airport. You will partner with the Restaurant General Manager to oversee daily operations, develop a high‑performing team, and ensure outstanding food quality and guest service.

The role requires hands‑on leadership, a strong floor presence, and a passion for delivering memorable dining experiences, while driving profitability and ensuring safety and standards.

Qualifications

• 2–3 years of restaurant management experience.
• Proven leadership skills with the ability to train and develop a team.
• Strong knowledge of restaurant operations, food & beverage service, and cost controls.
• Excellent communication, organizational, and problem-solving skills.
• Commitment to exceptional guest service and hospitality.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Assist in managing daily restaurant operations to ensure exceptional food quality, service, and guest satisfaction.
• Lead, coach, and motivate team members to deliver consistent service excellence.
• Maintain a visible floor presence and actively engage with guests while supporting the service team.
• Assist with employee scheduling, payroll, labor management, and cost controls.
• Support inventory management, purchasing, and achievement of financial goals.
• Ensure compliance with food safety, sanitation, and company standards.
• Resolve guest concerns promptly to maintain a positive dining experience.
• Partner with the Restaurant General Manager to drive revenue and restaurant goals.

Skills

Leadership

Guest service

Cost controls

Operations management

Communication

Job description

CMC Hotels is seeking an energetic Assistant Restaurant General Manager for Il Falo Wood Fire Kitchen inside The Westin Raleigh-Durham Airport. You will partner with the Restaurant General Manager to oversee daily operations, develop a high‑performing team, and ensure outstanding food quality and guest service.

The role requires hands‑on leadership, a strong floor presence, and a passion for delivering memorable dining experiences, while driving profitability and ensuring safety and standards.