Assistant Residential Administrator

Grafton; Berryville (AR); On-site; USD 72,000 - 106,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k) with employer match

Education Assistance

Paid Time Off

Job summary

Grafton Integrated Health Network is seeking an Assistant Residential Administrator to help lead residential programs for children and adolescents with IDD and mental health needs. You will supervise staff, ensure quality services, and support regulatory compliance while reporting to the Residential Administrator.

Join a team dedicated to growth, care, and teamwork. The role includes on-call coverage; schedule is Tuesday to Saturday, 2pm–10pm, with opportunities for professional development and

Qualifications

• Bachelor's degree in social work, psychology, counseling, human services, or related field.
• Three years of professional experience working with children in a residential, educational, behavioral health, or human services setting (at least one year in a residential facility for children).
• One year of supervisory or leadership experience preferred.
• OR HS/GED alternative: six years of professional experience with children.

Responsibilities

• Assist in overseeing assigned residential programs to ensure safe, person-centered services.
• Provide direct supervision, coaching, and support to residential managers, supervisors, and staff.
• Monitor daily operations and address staffing, scheduling, transport, and facility issues.
• Assist in developing, implementing, and monitoring program goals, policies, and procedures.
• Support recruitment, onboarding, training, and staff engagement.
• Review staffing patterns and operational efficiency.
• Assist in licensing, accreditation, and quality audits.
• Respond to incidents and emergencies with leadership support.
• Collaborate with clinical, educational, medical, and residential teams.

Skills

Supervisory experience

Leadership

Education

Bachelor's degree in social work, psychology, counseling, human services, or related field

HS/GED alternative: six years of relevant experience

Job description

Description

Lead with Purpose — and Make Every Home a Place of Growth and Care

At Grafton Integrated Health Network, we’re guided by a shared purpose helping individuals with complex needs live meaningful, fulfilling lives. As an Assistant Residential Administrator, your meaningful impact comes through assisting the Residential Administrator in guiding a high impact team supporting children and adolescents with IDD and mental health needs in our residential programs. You’ll foster a culture of teamwork and collaboration, ensuring that staff have the guidance, training, and encouragement they need to help residents achieve greater independence and well-being. And because we care for you so you can care for others, we provide the tools, resources, and professional development opportunities that empower you to grow as a leader while making a lasting difference.

Join us - and experience the deep fulfillment of knowing your work truly makes a difference! Be part of a team that leads with heart and grit, the Grafton way!

Work Schedule: Tuesday - Saturday, 2pm - 10pm

Job Summary

Under limited supervision, assists the Residential Administrator in the management and operation of assigned residential programs. Work involves supporting the daily operational, administrative, and supervisory functions of the residential programs to ensure quality services, regulatory compliance, employee development, and effective program performance. The Assistant Residential Administrator serves as a member of the residential leadership team and provides leadership coverage in the absence of the Residential Administrator. Reportsto the Residential Administrator.

Essential Job Functions

• Assist the Residential Administrator in the oversight and management of assigned residential programs to ensure the delivery of safe, effective, and person-centered services.
• Provide direct supervision, coaching, and support to residential managers, supervisors, and other designated staff. Conduct and document regular supervision meetings and assist with performance management activities.
• Monitor daily program operations and address operational issues related to staffing, client care, scheduling, transportation, facility concerns, and regulatory requirements.
• Assist in developing, implementing, and monitoring program goals, objectives, policies, and procedures.
• Support recruitment, interviewing, onboarding, training, employee engagement, and retention initiatives.
• Review staffing patterns, overtime utilization, and workforce needs and make recommendations to improve operational efficiency.
• Assist in monitoring program compliance with licensing, accreditation, and organizational standards. Participate in audits, inspections, investigations, and corrective action planning.
• Respond to incidents, crises, and emergency situations as needed. Provide leadership support and follow-up to ensure appropriate documentation and resolution.
• Collaborate with clinical, educational, medical, and residential teams to ensure coordinated service delivery and achievement of treatment goals.
• Assist with budget monitoring and resource utilization to ensure responsible stewardship of organizational resources.
• Conduct routine program reviews and quality assurance activities to identify trends, opportunities for improvement, and areas of risk.
• Participate in leadership meetings and contribute to operational planning, problem-solving, and decision-making.
• Serve as Administrator-on-Call as assigned and provide leadership coverage during evenings, weekends, holidays, and emergency situations.
• Act on behalf of the Residential Administrator during periods of absence or as delegated.

Additional Job Functions

• Participate in family meetings and respond to family, guardian, and stakeholder concerns as appropriate.
• Assist with marketing, admissions, and placement activities as assigned.
• Represent Grafton at community meetings, professional organizations, and external events.
• Support implementation of new programs, initiatives, and organizational projects.
• Participate in organizational committees and workgroups.
• Review professional literature and attend workshops, conferences, and training programs to maintain professional competency.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree in social work, psychology, counseling, human services, or related field;
• Three years of professional experience working with children in a residential, educational, behavioral health, or human services setting ( at least one year must be in a residential facility for children).
• One year of supervisory, lead, or demonstrated leadership experience preferred

OR

• HS/GED alternative: six years of professional experience working with children in a residential, educational, behavioral health, or human services setting ( at least one year must be in a residential facility for children).

Special Requirements

• Valid driver’s license required.
• Ability to participate in on-call rotation.
• Ability to respond to emergencies and provide leadership support outside normal business hours when necessary.

COMPENSATION

• $71,760.00 to $106,080.00 USD/year commensurate with experience and qualifications

EMPLOYEE BENEFITS

• Medical, dental and vision
• Flexible Spending & Health Savings Accounts
• 401(k), including an employer match up to $2,500.00 annually
• Generous Paid Time Off plan
• Education Assistance up to $5,250.00 annually
• Life Insurance
• Employee Assistance Program (EAP)
• Short-term disability (STD)
• Long-term disability (LTD)
• As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness.

If you require a reasonable accommodation or need assistance with the application or interview process please contact us at [e-mail]

Grafton is an equal employment opportunity employer and tobacco-free workplace!

#LP

Qualifications

Education

Required

Bachelors or better in Human Services.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.