Direct Support Professional - Community Living Coach

Grafton; Winchester (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k) with employer match

Paid time off

Job summary

Grafton seeks a Direct Support Professional - Community Living Coach to empower adults with complex needs to live independently in Winchester, VA.

Under general supervision, you provide direct care, safety, documentation and support plan implementation, collaborate with the treatment team, and help clients achieve education and residential goals.

This on-site role offers hourly pay from $16 to $20, shift differentials, and a comprehensive benefits package.

Qualifications

• High School diploma or GED required.
• Must be 18 years of age or older.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Provide direct care and supervision.
• Document client behavior and participation in programming.
• Adhere to scheduled activities and treatment plans.
• Promote safety and crisis management.
• Collaborate with treatment team to ensure continuity of support.

Skills

Basic computer skills

Valid driver's license

Teamwork

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Direct Support Professional - Community Living Coach

Job Category : Direct Support Professional

Requisition Number : DIREC003525

• Posted : July 10, 2026
• Full-Time
• On-site
• Hourly Range : $16 USD to $20 USD

Locations

Showing 1 location

Description

Direct Support Professional -Community Living Coach

Empower Independence — Enrich Lives Every Day

At Grafton, we’re guided by a shared purpose: supporting adults with complex needs to live full, independent lives. As a Direct Support Professional in Adult Services, your meaningful impact helps individuals achieve goals, develop skills, and connect to their communities. You’ll be part of a culture of teamwork and collaboration, surrounded by people who celebrate every success and face every challenge together.
And because we care for you so you can care for others, we invest in your development, safety, and well-being

Join us - and experience the deep fulfillment of knowing your work truly makes a difference!
Be part of a team that leads with heart and grit, the Grafton way!

Job Summary

Under general supervision, t he Direct Support Professional - Adult program, participate s in the direct care and plan implementation for clients, as prescribed by physician and treatment teams. They provide supervision, safety and crisis management for the client population; complete documentation of client behavior and participation in programming; adhere to the scheduled activities; role model positive, mature behavior; utilize proactive behavioral strategies to minimize client crisis and maximize success . They report to a program supervisor/manager.

Essential Job Functions:

Health, Safety and Wellness of Clients

• Ensures medications are delivered accurately and on time.
• Provides for the well-being and safety of clients.
• Supports client health and hygiene.
• Reports serious incidents, participates in reviews and implements follow-up measures, as applicable.
• Knows the SNAP (strengths, needs, abilities and preferences), goals/objectives/outcomes and treatment strategies from the current Plans (Treatment Plan, IEP, ISP) of assigned clients.
• Promotes clients’ achievement of behavioral goals by implementing the behavior strategies and teaching alternative behaviors, as indicated in the Treatment Plan/IEP/ISP.
• Actively instructs assigned clients so they can achieve education/residential goals and objectives or ID Waiver outcomes.
• Collects and documents behavioral and instructional data, accurately and reliably.
• Documents services delivered, accurately and in a timely manner.
• Maintains a high level of engagement with and monitoring of clients. Implements planned activities throughout the work day.

Provides a Supportive and Solution–Focused Environment

• Builds trusting, respectful relationships with clients and helps clients do the same.
• Demonstrates knowledge about the symptoms and supports associated with diagnoses of assigned clients and a trauma-informed care approach.
• Manages behavioral crisis safely.
• Collaborates with the Treatment Team to provide continuity of support and care, by communicating and contributing to team discussions and decisions.
• Exhibits exemplary customer service with guardians, agency personnel and visitors.

Site Management – Housekeeping, Nutrition, Transportation, Finances

• Ensures a safe residence / classroom environment.
• Assures a clean and organized residence/classroom.
• Promotes good nutrition and, in group homes, assists with meal preparation.
• Provides transportation / community mobility.
• Assists with purchases and is accountable for program and client money, as applicable.

Teamwork and commitment to the mission, values and vision of Grafton

• Demonstrates knowledge of organization.
• Demonstrates the core values of personal integrity and accountability.
• Performs other duties, as assigned.

Minimum Qualifications:

• High School diploma or GED required
• Must be 18 years of age
• Valid driver’s license with an acceptable driving record required
• Demonstrates moderate computer skills - how to log-in, how to navigate the web for information, how to start and save document in Microsoft, and has basic keyboarding skills.
• Must pass criminal background check and pre-employment drug screen
• 3 months experience working with adults in a volunteer or paid capacity, preferred

COMPENSATION

• Starting at $16 up to $20/hour based on years of experience.
• Depending on hoursworked you may be eligible for Grafton's shift differential that is currently being offered.

EMPLOYEE BENEFITS

• Medical, dental and vision
• Flexible Spending & Health Savings Accounts
• 401(k), including an employer match up to $2,500 annually
• Generous Paid Time Off plan
• Education Assistance up to $5,250 annually
• Life Insurance
• Employee Assistance Program (EAP)
• Short-term disability (STD)
• Long-term disability (LTD)
• As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness

If you require a reasonable accommodation or need assistance with the application or interview process please contact us at [e-mail]

Grafton is an equal employment opportunity employer and tobacco-free workplace!

#LP

Qualifications

Education

Required

GED or better in General Studies.

High School or better in General Studies.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.