Assistant Real Estate Manager — LIHTC 55+ Housing

Shelter Corporation; Tampa (FL); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

HSA with employer contribution

FSA/DCA options

401(k) with company match

Paid time off & holidays

Life insurance

Disability (short-term)

Disability (long-term)

Employee Assistance Program

Professional development

Growth opportunities

Descripción de la vacante

Shelter Corporation is seeking a dependable, organized Assistant Real Estate Manager to support the day-to-day operations of Madison Highlands I and Madison Highlands II Apartments, 55+ affordable housing communities operating under LIHTC in Tampa.

As part of Team Shelter, you’ll work with the Real Estate Manager and property team on leasing, resident relations, collections, compliance, and daily community operations, delivering professional, respectful service to residents.

Formación

• High school diploma or equivalent required.
• Previous experience in multifamily property management, affordable housing, leasing, compliance, or a related field required.
• 1–3 years of affordable housing or LIHTC experience preferred.
• Experience with LIHTC compliance, income certifications, leasing, collections, and resident relations preferred.
• Experience with Yardi or a similar property management system preferred.

Responsabilidades

• Support Real Estate Manager with daily operations and coverage as needed.
• Assist with leasing and lease-up activities, including applications, lease preparation, move-ins, and move-outs.
• Provide responsive, professional service to prospective residents throughout the leasing process to support occupancy goals.
• Process rent payments, maintain resident ledgers, and assist with delinquency management and collections.
• Support eviction processes in accordance with procedures and requirements.
• Support LIHTC and 55+ age-restricted housing compliance.
• Process resident applications, income certifications, recertifications, and other required compliance documentation while maintaining organized, audit-ready files.
• Respond to resident questions professionally and assist with timely resolutions.
• Prepare and deliver resident notices and other communications.
• Coordinate with maintenance to manage work orders, unit turns, and move-in readiness.
• Track open work orders and assist with vendor coordination.
• Maintain accurate resident, leasing, and property data in systems.
• Assist with occupancy, delinquency, leasing activity, and compliance reporting.
• Support monthly financial and administrative processes.
• Reinforce property procedures and resident service expectations.
• Step into additional responsibilities of the Real Estate Manager as needed.
• Support special projects contributing to Shelter’s communities.

Conocimientos

Organizational skills

Time management

Attention to detail

Customer service

Professional communication

Interpersonal skills

Microsoft Office

English proficiency

Independent work

Team collaboration

Educación

High school diploma or equivalent

Herramientas

Yardi

Descripción del empleo

Shelter Corporation is seeking a dependable, organized Assistant Real Estate Manager to support the day-to-day operations of Madison Highlands I and Madison Highlands II Apartments, 55+ affordable housing communities operating under LIHTC in Tampa.

As part of Team Shelter, you’ll work with the Real Estate Manager and property team on leasing, resident relations, collections, compliance, and daily community operations, delivering professional, respectful service to residents.