Assistant Quality Assurance Manager

Alpha Executive Search; Omaha (NE); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a dynamic team as a Quality Assurance Assistant Manager/Field Service Representative with a leading food manufacturing firm. This role is perfect for proactive problem-solvers who thrive on customer engagement and quality assurance. You will be the vital link between customers and the organization, ensuring excellence in product quality and operational efficiency. With responsibilities ranging from technical support to sensory evaluations, this position offers an exciting opportunity to contribute to industry-leading standards. If you are passionate about making a meaningful impact in the food industry, this role is tailored for you.

Qualifications

• 2-5 years of experience in the food industry, especially at the plant level.
• Strong analytical and communication skills are essential.

Responsibilities

• Provide technical support to restaurant teams and review complaints.
• Support product roll-out and training, ensuring quality standards.

Skills

Analytical Skills

Communication Skills

Customer Engagement

Problem-Solving

Knowledge of Quality Tools

SPC Understanding

Education

Bachelor's degree in Food Science

Bachelor's degree in Animal Science

Bachelor's degree in Nutrition

Bachelor's degree in Culinary Sciences

Bachelor's degree in Biology

Tools

Microsoft Office

Job description

This is an exciting opportunity to make a meaningful impact in the food manufacturing industry. As a Quality Assurance Assistant Manager/Field Service Representative, this role serves as a critical link between key customers and the organization, ensuring excellence in product quality, customer satisfaction, and operational efficiency. This dynamic, on-site position is with a global leader in food manufacturing and is based approximately 30 miles east of Omaha, NE, with some travel required. Ideal for a proactive problem-solver with a strong focus on customer engagement and quality assurance, this role offers the chance to contribute to industry-leading standards and innovation.

Some of what you would do:

• Provide technical and customer relationship support to the customer’s restaurant team.
• Review complaints at the store level and support plant QA investigation.
• Support development of restaurant procedures, and in-store product/equipment validation (e.g. grill performance, product preparation).
• Support our Client's product roll-out and training.
• Perform Distribution Center visit and support customer QA and Supply Chain departments on projects related to distribution.
• Be a resource for our Client and their customers on Sensory Evaluations.

Necessary Experience & Skills

• Knowledge of Microsoft Office and Computer Skills.
• 2+ to 5 years of relevant work experience in the animal protein/food industry (plant level).
• Excellent analytical and communication skills.
• Understanding of Quality Tools and SPC.
• Experience in Sensory Evaluation is a plus.

Education

• Bachelor's degree in food science, Animal Science, Nutrition, Culinary Sciences, Biology, or related field required

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Quality Assurance

Industries

• Food and Beverage Manufacturing