Quality Assurance Technician

W3Global; Newville (Cumberland County); On-site; USD 48,000 - 64,000; Full time

Job summary

W3Global in Newville, PA is seeking a QA/QC Specialist to support quality and food safety programs across the organization.

This role serves as Preventive Controls Qualified Individual (PCQI), conducts testing on materials and finished products, participates in audits, and collaborates with QA, Product Development, Operations and suppliers. Shift is 3rd, 10pm–6:30am, with opportunities to lead continuous improvement and maintain SQF, Kosher, Organic, and Non-GMO certifications.

Qualifications

• Minimum 3–5 years in QA, food safety, or food manufacturing.
• Bachelor's degree in a related science preferred.
• Experience with quality testing, audits, corrective actions, and root cause analysis preferred.
• PCQI experience or certification preferred.
• Familiarity with SQF, HACCP, GMP, Organic, Kosher, and Non GMO standards is a plus.

Responsibilities

• Support development, implementation, and maintenance of quality and food safety processes.
• Serve as PCQI for the company's food safety program.
• Conduct testing and evaluations of raw materials and finished products.
• Ensure products meet established quality, functionality, reliability, and food safety specifications.
• Communicate quality standards across QA, Product Development, Operations, and other departments.
• Identify and investigate recurring quality issues and process problems.
• Lead root cause investigations and support corrective and preventive actions.
• Maintain Corrective Action and OFI logs.
• Monitor products and processes to meet customer requirements.
• Support compliance with federal, state, local, and industry food safety regulations.
• Prepare for and participate in audits.
• Support certifications such as SQF, Kosher, Organic, and Non GMO.
• Establish quality requirements for raw materials and assist with supplier audits.
• Prepare, analyze, and distribute quality reports and data.
• Assist with employee training related to food quality and food safety.
• Maintain product sample retain area and conduct shelf life studies.
• Perform calibration of thermometers and other critical equipment.
• Provide quality support to Operations through sample testing and product evaluations.
• Identify opportunities for continuous improvement in quality and manufacturing processes.
• Communicate actual or potential food safety concerns to management.
• Follow all company safety, food safety, and regulatory policies.
• Perform other duties as assigned.

Skills

QA analysis

Problem solving

Attention to detail

Communication skills

Operations collaboration

Education

Bachelor's in Microbiology or related

High school diploma required

Tools

Microsoft Office

Job description

• Support the development, implementation, and maintenance of quality and food safety processes.
• Serve as a Preventive Controls Qualified Individual (PCQI) in support of the company's food safety program.
• Conduct testing and evaluations of raw materials and finished products.
• Ensure products meet established quality, functionality, reliability, and food safety specifications.
• Communicate quality standards and requirements across QA, Product Development, Operations, and other departments.
• Identify and investigate recurring quality issues, defects, and process problems.
• Conduct root cause investigations and support corrective and preventive actions.
• Track and maintain Corrective Action and Opportunity for Improvement (OFI) logs.
• Monitor products and processes to ensure customer requirements and quality standards are met.
• Support compliance with federal, state, local, and industry food safety regulations.
• Prepare for and participate in internal and external audits.
• Support the maintenance of certifications such as SQF, Kosher, Organic, and Non GMO.
• Establish quality requirements for raw materials and assist with supplier qualification and audits.
• Prepare, analyze, and distribute quality reports and data.
• Assist with employee training related to food quality and food safety.
• Maintain the product sample retain area and conduct shelf life studies.
• Perform calibration of thermometers and other critical equipment.
• Provide quality support to Operations through sample testing and product evaluations.
• Identify opportunities for continuous improvement in quality and manufacturing processes.
• Promptly communicate actual or potential food safety concerns to management.
• Follow all company safety, food safety, and regulatory policies.
• Perform other duties as assigned.

Reports to:

QA Inventory Manager

Shift:

3rd 10pm-630am

Key Responsibilities

• Support the development, implementation, and maintenance of quality and food safety processes.
• Serve as a Preventive Controls Qualified Individual (PCQI) in support of the company's food safety program.
• Conduct testing and evaluations of raw materials and finished products.
• Ensure products meet established quality, functionality, reliability, and food safety specifications.
• Communicate quality standards and requirements across QA, Product Development, Operations, and other departments.
• Identify and investigate recurring quality issues, defects, and process problems.
• Conduct root cause investigations and support corrective and preventive actions.
• Track and maintain Corrective Action and Opportunity for Improvement (OFI) logs.
• Monitor products and processes to ensure customer requirements and quality standards are met.
• Support compliance with federal, state, local, and industry food safety regulations.
• Prepare for and participate in internal and external audits.
• Support the maintenance of certifications such as SQF, Kosher, Organic, and Non GMO.
• Establish quality requirements for raw materials and assist with supplier qualification and audits.
• Prepare, analyze, and distribute quality reports and data.
• Assist with employee training related to food quality and food safety.
• Maintain the product sample retain area and conduct shelf life studies.
• Perform calibration of thermometers and other critical equipment.
• Provide quality support to Operations through sample testing and product evaluations.
• Identify opportunities for continuous improvement in quality and manufacturing processes.
• Promptly communicate actual or potential food safety concerns to management.
• Follow all company safety, food safety, and regulatory policies.
• Perform other duties as assigned.

Qualifications

• 3 to 5 years of experience in Quality Assurance, Food Safety, Food Manufacturing, or a related field.
• Bachelor's degree in Microbiology, Food Technology, Food Science, or a related scientific discipline preferred.
• High school diploma required.
• Experience working in a food manufacturing or production environment strongly preferred.
• Knowledge of food safety and quality systems.
• Experience with quality testing, audits, corrective actions, and root cause analysis preferred.
• PCQI experience or certification preferred.
• Familiarity with SQF, HACCP, GMP, Organic, Kosher, and Non GMO standards is a plus.
• Strong analytical and problem solving abilities.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to work effectively with Operations, Production, Product Development, suppliers, and other internal teams.
• Proficiency with Microsoft Office and related software.

Physical Requirements

• Ability to stand and walk throughout the workday.
• Ability to work in varying temperatures, including refrigerated areas.
• Ability to work in wet floor environments.
• Ability to lift up to 15 pounds periodically.
• Ability to work safely in a food manufacturing environment.

Why Consider This Opportunity?

• Join a growing food manufacturing organization.
• Hands on role with significant exposure to quality and food safety operations.
• Opportunity to work across Quality, Production, Operations, and Product Development.
• Play a key role in maintaining food safety and product quality standards.
• Opportunity to contribute to continuous improvement initiatives.