Assistant Property Manager (Virginia)

Drucker + Falk, LLC; Richmond (VA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Growth potential

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Job summary

Drucker + Falk, LLC is seeking an Assistant Property Manager to support daily property operations and resident services in a multi-family community.

The role requires bi-lingual ability and weekend hours (alternating Saturdays 10AM - 3PM). Responsibilities include leasing support, move-in/move-out coordination, and financial transaction processing. Growth opportunities and benefits are provided.

Qualifications

• Must have one of the following: 4-year Degree, 2-year Associates Degree, or 2 years’ work experience in retail sales or customer related service.
• Professional appearance.
• Knowledge of apartment rental and collection practices.
• Excellent customer service, sales and marketing skills.
• Organizational and multi-tasking skills.
• Strong written and verbal communication skills.
• Yardi expertise preferred.

Responsibilities

• Show apartments and process applications for prospective residents.
• Handle and coordinate all details of move-ins and move-outs.
• Prepare and maintain resident files according to company policies.
• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
• Process maintenance service requests.
• Maintain good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising and websites file up to date.
• Cooperate with other departments within the company.
• Perform outreach marketing as directed by the Property Manager/Regional Property Manager.
• Follow-up on prospective rental leads/visitors.
• Process Accounts Payable and Accounts Receivable as instructed.

Skills

Administrative Experience

Customer service

Sales and marketing

Organizational skills

Multitasking

Written and verbal communication

Yardi knowledge

Education

4-year Degree

Associates Degree

Tools

Yardi

Job description

DRUCKER + FALK

Bi-Lingual preferred

Weekend hours: Alternating Saturdays 10AM - 3PM

Included in the Property Manager’s job description, or as directed by the Property Manager.

• In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.
• Show apartments and process applications for prospective residents.
• Handle and coordinate all details of move-ins and move-outs.
• Prepare and maintain resident files according to company policies.
• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
• Process maintenance service requests.
• Actively participate in maintaining good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising and websites file up to date.
• Cooperate with other departments within the company.
• Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
• If there is more than one Assistant Property Manager at a site, the Property Manager will designate the Assistant Property Manager who will be in charge of the property in the Property Manager’s absence.
• Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.
• Follow-up on prospective rental leads/visitors.
• Process Accounts Payable and Accounts Receivable as instructed.
• Performs other duties as assigned.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external).

Qualifications

Must have one or more of the following:

• 4-year Degree
• 2-year Associates Degree
• 2 years’ work experience in retail sales or customer related service

Other Qualifications:

• Professional Appearance
• Collection Experience
• Administrative Experience
• Detailed oriented individual with excellent interpersonal skills
• Knowledge of apartment rental and collection practices
• Excellent customer service skills as well as sales and marketing skills
• Organizational and multi-tasking skills
• Ability to work well with others and ability to work independently
• Strong written and verbal communication skills
• Yardi expertise preferred

Certificates, Licenses, Registrations

Current driver's licensesARM or CAM preferred

Other Skills and Abilities

Knowledge of Residential Property Management

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.