Assistant Property Manager (Virginia)

Drucker + Falk; Richmond (VA); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Zusammenfassung

Drucker + Falk in Richmond, VA seeks an Assistant Property Manager to support daily property operations, leasing and resident relations. You will handle move-ins/outs, process applications, maintain files and coordinate with the Property Manager.

The role requires customer service experience and knowledge of apartment rental practices, with strong communication and organizational skills. A valid driver's license and CAM/ARM preferred.

Qualifikationen

• 2 years’ work experience in retail sales or customer related service.
• Detail oriented with excellent interpersonal skills.
• Knowledge of apartment rental and collection practices.
• Excellent customer service, sales and marketing skills.
• Organizational and multi-tasking skills.
• Ability to work well with others and independently.
• Strong written and verbal communication skills.
• Current driver’s licenses.

Aufgaben

• In absence of Property Manager, APM oversees office and handles all monies for community; ensures daily bank deposits.
• Show apartments and process applications for prospective residents.
• Coordinate move-ins and move-outs.
• Prepare and maintain resident files.
• Initiate lease renewals and forward to Property Manager for approval.
• Process maintenance service requests.
• Maintain resident relations.
• Prepare weekly traffic/renewal status reports.
• Keep advertising and websites up to date.
• Cooperate with other departments.
• Perform outreach marketing as directed.
• Follow-up on rental leads/visitors.
• Process Accounts Payable and Accounts Receivable.
• Perform other duties as assigned.

Kenntnisse

Detail oriented

Interpersonal skills

Customer service

Sales and marketing

Organizational and multi-tasking

Communication skills

Driver's license

ARM/CAM preferred

Residential property management

Tools

ARM or CAM preferred

Jobbeschreibung

Included in the Property Manager’s job description, or as directed by the Property Manager.

• In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.
• Show apartments and process applications for prospective residents.
• Handle and coordinate all details of move-ins and move-outs.
• Prepare and maintain resident files according to company policies.
• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
• Process maintenance service requests.
• Actively participate in maintaining good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising and websites file up to date.
• Cooperate with other departments within the company.
• Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
• If there is more than one Assistant Property Manager at a site, the Property Manager will designate the Assistant Property Manager who will be in charge of the property in the Property Manager’s absence.
• Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.
• Follow-up on prospective rental leads/visitors.
• Process Accounts Payable and Accounts Receivable as instructed.
• Performs other duties as assigned.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external).

Qualifications

Must have one or more of the following:

• 2 years’ work experience in retail sales or customer related service

Other Qualifications:

• Detailed oriented individual with excellent interpersonal skills
• Knowledge of apartment rental and collection practices
• Excellent customer service skills as well as sales and marketing skills
• Organizational and multi-tasking skills
• Ability to work well with others and ability to work independently
• Strong written and verbal communication skills

Certificates, Licenses, Registrations

Current driver's licenses

ARM or CAM preferred

Other Skills and Abilities

Knowledge of Residential Property Management

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.