Assistant Property Manager (1639 - Yorktown, Virginia)

Drucker + Falk, LLC; Yorktown (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401(k) participation

Job summary

Drucker + Falk, LLC is seeking an Assistant Property Manager in Yorktown, Virginia. This position involves managing community operations in the absence of the Property Manager, coordinating move-ins and move-outs, and maintaining good resident relations. Candidates should have a degree or equivalent work experience in customer service or retail sales. The role offers opportunities for professional growth and includes benefits like health and life insurance, 401(k) participation, and paid leave.

Qualifications

• Must possess a 4-year degree or equivalent experience.
• Experience in retail sales or customer service is advantageous.
• Professional appearance required.

Responsibilities

• Manage the community in absence of the Property Manager.
• Show apartments and process applications.
• Handle move-ins and move-outs.

Skills

Detail-oriented individual with excellent interpersonal skills

Excellent customer service skills

Sales and marketing skills

Strong written and verbal communication skills

Organizational and multi-tasking skills

Education

4-year Degree

2-year Associate’s Degree

2 years’ work experience in retail sales or customer-related service

Tools

Yardi expertise

Job description

PINES OF YORK

Weekend hours: Rotating Saturdays 10AM - 5PM

Under the supervision of the Property Manager, the Assistant Property Manager is responsible for assisting in all areas defined as part of the Property Manager job description. Primary responsibilities include ensuring that the community generates a satisfactory cash flow and that the property is maintained in accordance with Drucker + Falk standards and assures customer satisfaction.

Duties will be performed following company procedures and in accordance with EHO and EEO regulations and guidelines. Perform additional duties as assigned.

Essential Duties and Responsibilities

The Assistant Property Manager should be capable of managing the community in the temporary absence of the Property Manager.

• In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.
• Show apartments and process applications for prospective residents.
• Handle and coordinate all details of move-ins and move-outs.
• Prepare and maintain resident files according to company policies.
• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
• Process maintenance service requests.
• Actively participate in maintaining good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising and website files up to date.
• Cooperate with other departments within the company.
• Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
• If there is more than one Assistant Property Manager at a site, the Property Manager will designate who will be in charge of the property in the Property Manager’s absence.
• Perform Outreach Marketing as directed by Property Manager/Regional Property Manager.
• Follow up on prospective rental leads and visitors.
• Process Accounts Payable and Accounts Receivable as instructed.
• Perform other duties as assigned.

Managing People – Includes staff in planning, decision‑making, facilitating and process improvement; takes responsibility for subordinates’ activities; provides regular performance feedback; develops subordinates’ skills and encourages growth; solicits and applies customer feedback (internal and external).

Qualifications

Must have one or more of the following:

• 4-year Degree
• 2-year Associate’s Degree
• 2 years’ work experience in retail sales or customer‑related service

Other Qualifications

• Professional appearance
• Detail-oriented individual with excellent interpersonal skills
• Knowledge of apartment rental and collection practices
• Excellent customer service skills as well as sales and marketing skills
• Organizational and multi‑tasking skills
• Ability to work well with others and independently
• Strong written and verbal communication skills
• Yardi expertise preferred

Certificates, Licenses, Registrations

Current driver’s license required. ARM or CAM preferred.

Other Skills and Abilities

Knowledge of Residential Property Management.

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401(k) participation.

Equal Opportunity Employer. Drug-Free Workplace.