Assistant Property Manager: Tenant Relations & Ops

Highlands-Vista-Group-Management; Northpointe (MS); Vor Ort; USD 26.000 - 29.000; Vollzeit

Zusammenfassung

Highlands-Vista-Group-Management is seeking an Assistant Property Manager to support the Property Manager in Jackson, MS, overseeing day-to-day operations of a multi-family community. You will assist with tenant relations, leasing activities, rent collection, and adherence to housing regulations while delivering excellent resident service.

Responsibilities include handling delinquent accounts, coordinating move-ins, and conducting market research on rental trends to improve occupancy and

Qualifikationen

• 3+ years of experience in property management.
• Assistant property management or leasing experience.
• Experience with Yardi Voyager.
• Excellent verbal and written communication skills.
• Proactive and independent with the ability to take initiative.
• Proficient in Microsoft Excel, Outlook, PowerPoint, and Word.

Aufgaben

• Manage delinquent accounts and implement collections procedures.
• Conduct follow-ups on high-balance and overdue accounts.
• Process and track rent payments to ensure timely collection.
• Develop and enforce strategies to reduce delinquency rates.
• Negotiate payment plans with tenants and address payment issues.
• Prepare and send collection notices, legal documents, and statements of accounts.
• Handle eviction filings and ensure legal compliance.
• Submit accounts to collection agencies as needed.
• Inspect vacant units using Site Audit Pro software and complete daily reports.
• Maintain property operations in the Property Manager’s absence.
• Assist with leasing, including property tours, application processing, and move-ins.
• Conduct market research on rental trends and competitor practices.
• Organize resident events to enhance community engagement.
• Resolve resident complaints and ensure excellent customer service.
• Oversee move-in/move-out processes and place move-in gifts.
• Ensure compliance with company policies and housing regulations.
• Provide financial and operational updates to the Property Manager.

Kenntnisse

Property management

Yardi Voyager

Excel

Communication skills

Tools

Site Audit Pro

Jobbeschreibung

Highlands-Vista-Group-Management is seeking an Assistant Property Manager to support the Property Manager in Jackson, MS, overseeing day-to-day operations of a multi-family community. You will assist with tenant relations, leasing activities, rent collection, and adherence to housing regulations while delivering excellent resident service.

Responsibilities include handling delinquent accounts, coordinating move-ins, and conducting market research on rental trends to improve occupancy and