Assistant Property Manager - Saratoga Ridge

Ticommunities; Austin (TX); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Renewal bonus

Leasing bonus

Paid time off

Paid holidays

Birthday holiday

401k matching

Medical plan

Job summary

TI Communities is hiring an Assistant Property Manager for our Saratoga Ridge community in Austin, TX. You will support delinquency processes, reporting, and resident engagement while developing leadership skills for career growth.

You will assist with resident accounts, rent collection, and reporting, support leasing and retention, and deliver exceptional service to residents and prospects.

Qualifications

• Experience in leasing/property management is a plus.
• Strong organizational and administrative abilities.
• Comfort with financial tasks and software systems.
• Excellent customer service and communication skills.

Responsibilities

• Assist with resident accounts, rent collection, and reporting.
• Support leasing and retention efforts.
• Deliver excellent service and quickly resolve issues.
• Partner with the Property Manager on daily operations.
• Coordinate maintenance requests and ensure timely resolution.
• Collaborate with the Property Manager and the Impact Team to organize community events.

Skills

Organizational skills

Customer service

Communication skills

Financial software proficiency

Leasing/property management experience

Tools

Property management software

Job description

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Assistant Property Manager - Saratoga Ridge

Assistant Property Manager – Grow, Lead, Impact

Who We Are

Ever-evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to improve lives and strengthen communities. We treat each other as family and are proud of our work in the world.

About the Role

Our Assistant Property Managers balance the details that make a community thrive. You’ll support delinquency, reporting, and resident engagement while building the leadership skills to grow your career.

What You’ll Do

• Assist with resident accounts, rent collection, and reporting.
• Support leasing and retention efforts.
• Deliver excellent service, quickly resolving issues.
• Partner with the Property Manager on daily operations.

Your Impact

• Assist the Property Manager/team in all aspects of property management, including apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
• Assist in the screening and selection process of prospective residents.
• Ensure accurate and up-to-date records of apartment availability and occupancy rates.
• Provide exceptional customer service to prospective and current residents.
• Address inquiries and concerns promptly and professionally.
• Timely collection of rent payments from residents and maintenance of accurate records.
• File evictions when necessary.
• Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
• Foster positive relationships with residents and address their concerns effectively.
• Coordinate maintenance requests and ensure prompt resolution.
• Stay informed about industry trends and best practices to continuously improve service delivery.

What We’re Looking For

• Organizational and administrative strengths.
• Great customer service and communication skills.
• Comfort with financial tasks and software systems.
• Experience in leasing/property management is a plus.
• Renewal and Leasing bonus
• Paid time off
• Paid holidays
• Birthday holiday!
• 401k matching
• Medical (free medical for employee plan)