Assistant Property Manager - Residential
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Assistant Property Manager - Residential
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Job Description
Are you up passionate about supporting residents? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As an Assistant Property Manager, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our residents, explore this opportunity! It may be everything you've been looking for.
Perks & Benefits
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $103 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:
- Annual education allowance of up to $1,000
- Referral program
- Residential housing discount after 1 year of continuous employment
- Friends and family rates for our Hotel Properties throughout the company
Job Description
Are you up passionate about supporting residents? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As an Assistant Property Manager, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our residents, explore this opportunity! It may be everything you've been looking for.
Perks & Benefits
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $103 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:
- 3 weeks PTO
- Annual education allowance of up to $1,000
- Referral program
- Residential housing discount after 1 year of continuous employment
- Friends and family rates for our Hotel Properties throughout the company
What You Will Do
- Maintains and creates monthly A/R duties including but not limited to “Pre- Month End” and “Accounting Month End” reports.
- Carries out and administrative A/P duties including but not limited to an active purchase order system, coding invoices, and submitting them to the Head Office within the mandated time frame.
- Oversees, prepares and carries out legal processes, property accounting, weekly reporting, rent collection, delinquency management, Notices to Pay Rent or Quit, evictions, collections, and balanced owed letters.
- Manages all incoming invoices and prepares them for Signatures / delivery to Head Office.
- Collaborates with the Service Team. Tracks resident service requests to ensure accuracy and resident satisfaction. Works with the Service Team to ensure an exquisite tour path.
- Understands every aspect of the customer experience. Offers recommendations and works to find the right solutions. Persistently cares for the level of service each new and existing resident is receiving.
- Executes a marketing plan and reviews reporting to ensure effective application of resources.
- Creates and deliver any general notices to the residents.
- Creates, print and distributes reports required by the office or service team.
- Creates and produce any forms, notices, marketing collaterals as directed.
- Creates and deliver notices to vendors.
- Supports leasing staff by performing all duties of a Leasing Consultant when needed.
- Helps plan and hosts monthly resident functions.
- Ensures that office is always clean and that all workstations and filling areas are being kept organized as per company policy. Maintains office inventory and orders supplies as needed.
- Ensures that the property office is organized and runs smoothly as per company policies and procedures in the absence of the Manager.
- Responsible for validation of all data entry including prospect, traffic, applications, leases, move-outs, deposits and closing reports.
- Complies with Company’s policies and procedures, safety rules and regulations, and all applicable local, state and federal laws.
- Successfully complete all training provided by the company with regards to accounting, fair housing, marketing, leasing, customer service, etc.
- Performs other duties assigned.
What You Bring
- Positivity-infused leadership style with the ability to persuade and negotiate well with others.
- 3 years in Residential Property Management with a proven track record sales and administrative responsibility.
- Demonstrated ability to read, write, and communicate effectively. Ability to comprehend and complete legal documents, sell and explain apartment features, and answer questions about the property’s operation.
- Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents.
- Strong proficiency in using property management software (preferably Yardi).
- Demonstrates initiative, personal awareness, professionalism, integrity, professional appearance and exercises confidentiality.
- High School diploma or GED (College degree, preferred) and an employment history that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the word of the team.
Onni Properties, LLC (“Onni”) will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Onni is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
These Job Duties Are
- Maintains and creates monthly A/R duties including but not limited to “Pre- Month End” and “Accounting Month End” reports.
- Oversees, prepares and carries out legal processes, property accounting, weekly reporting, rent collection, delinquency management, Notices to Pay Rent or Quit, evictions, collections, and balanced owed letters.
- Responsible for validation of all data entry including prospect, traffic, applications, leases, move-outs, deposits and closing reports.
- Complies with Company’s policies and procedures, safety rules and regulations, and all applicable local, state and federal laws.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fai Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/
Salary Range
$75,000 -$85,000
About The Company
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
How To Apply
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.Seniority level
Seniority level
Not Applicable
Employment type
Job function
Job function
Sales and Management
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