Assistant Property Manager — On-site Leasing

madisonapartment; Enola (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage and benefits

Company matched 401(k)

Professional development opportunities

Paid vacation, sick, and holiday time

Employee rental discounts

Paid parental leave

Tuition reimbursement

Job summary

Madison Apartment Group is seeking an Assistant Property Manager to support the Property Manager in all aspects of on-site property management. The role involves leasing, resident relations, and ensuring policy compliance.

Responsibilities include leading tours, processing leases, rent collections, and renewal negotiations, with additional duties in inspections and events. Prior property management and a real estate license are preferred.

Qualifications

• Two years property management experience preferred.
• Experience delivering excellent customer service required.

Responsibilities

• Provide exceptional customer service and create a welcoming environment for residents and guests.
• Assist in training, motivating, and supervising the on-site team.
• Lead property tours, show vacant units, and market amenities to close leases.
• Complete lease applications and assist with verification.
• Maintain resident records and manage rent collections and deposits.
• Oversee renewal management including rent negotiations and lease documentation.
• Conduct inspections of models, vacant units, grounds, and move-ins/move-outs.
• Develop and implement resident events and promotional programs.
• Maintain on-site office hours and weekend/holiday coverage.
• Ensure compliance with housing laws and company policies.

Skills

Customer service

Organizational skills

Communication

CRM/Yardi familiarity

Microsoft Office

Education

High School Diploma

BA/BS in Marketing or Sales or related field preferred

Tools

CRM/Yardi

Microsoft Office

Job description

Madison Apartment Group is seeking an Assistant Property Manager to support the Property Manager in all aspects of on-site property management. The role involves leasing, resident relations, and ensuring policy compliance.

Responsibilities include leading tours, processing leases, rent collections, and renewal negotiations, with additional duties in inspections and events. Prior property management and a real estate license are preferred.