Property Manager

11Residential; Wenatchee (WA); On-site; USD 44,083 - 46,838; Full time

Benefits offered by this job

Medical, dental, and vision insurance coverages

401(k) with a 4% company match

Paid Time Off – Vacation, Sick, and Paid Holidays

30% Employee Rental Discount

Job summary

A property management company located in Wenatchee, WA is seeking a Property Manager to oversee daily operations and ensure the highest levels of service delivery and resident satisfaction. This role involves managing budgets, leading staff, and developing effective leasing strategies in a multifamily setting. The ideal candidate will have over three years of experience, strong customer service skills, and proficiency in property management software. Attractive benefits and compensation are offered for this full-time position.

Qualifications

• 3+ years of experience managing multifamily properties.
• Must have a valid driver's license.
• Familiarity with Fair Housing laws is essential.

Responsibilities

• Oversee day-to-day operations and management of the community.
• Ensure exceptional service delivery and resident satisfaction.
• Increase revenue while managing controllable expenses.

Skills

Bilingual (English and Spanish)

Customer Service

Teamwork

Integrity

Compassion

Education

High school diploma or equivalent (GED)

Tools

Yardi Property Management Software

Microsoft Office

Job description

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Who We Are

11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture. Discover more at about us and our communities.

Position Summary

As a Property Manager, you will oversee the day‑to‑day operations and management of a designated community. You will ensure exceptional service delivery, resident satisfaction, and overall operational efficiency. Your responsibilities will include leasing, marketing, financial management, staff supervision, and fostering a sense of community among residents. This specific position offers a unique opportunity to make a positive impact on the lives of students while driving the success and growth of our student housing portfolio.

What you’ll be doing

• Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches.
• Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
• Review and approve lease applications, ensuring compliance with company policies and standards.
• Stay informed about current market conditions and competition to optimize property performance.
• Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
• Provide exceptional customer service to residents, promptly addressing any issues or concerns.
• Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
• Manage positive relationships with vendors and negotiate contracts.
• Coordinate resident activities and communication, including monthly newsletters and community events.
• Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
• Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
• Conduct regular property inspections to maintain curb appeal and address maintenance needs.
• Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations.
• Assist other properties, if needed, to support overall operational goals.
• Fulfill any other duties as assigned by management based on business needs.

Education and Qualifications

• 3+ years of experience in managing multifamily properties.
• Being bilingual in English and Spanish is an advantage.
• Proficiency in using Yardi Property Management Software.
• Familiarity with Fair Housing laws is essential.
• Proficient in Microsoft Office and other property management software.
• High school diploma or equivalent (GED).
• Valid driver's license.
• Must be able to work in‑person on premises; this role is not eligible for remote work.
• Possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service.

Compensation

• The base compensation range for this position is $32 to $34 per hour.
• In addition to the base pay, this role offers performance‑driven bonuses.
• Exact compensation may vary based on skills, experience, and location.

Benefits

• Medical, dental, and vision insurance coverages.
• Health savings account.
• 401(k) with a 4% company match.
• 30% Employee Rental Discount.
• Education Reimbursement Program.
• Paid Time Off – Vacation, Sick, and Paid Holidays.
• Exciting growth and development opportunities.

Physical Requirements

• Perform work in a professional office environment.
• Use standard office equipment such as computers, phones, photocopiers, and fax machines.
• Regularly required to sit, move about various work environments, train, monitor, and ensure compliance with all company requirements.
• Verbally communicate with employees, co‑workers, and customers in person and by phone.
• Travel to various worksites that may require overnight stays, flights, and/or prolonged travel in a vehicle.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EEO Statement

11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

You must be able to pass a criminal background check and drug test.

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Seniority level

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