Assistant Property Manager, Multifamily

International Civil Service Commission (ICSC); League City (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading property management company is seeking an Assistant Property Manager for multifamily communities. This role involves overseeing day-to-day operations, fostering a high level of service, and managing staff to optimize property performance. The ideal candidate will have strong communication skills, a background in property management, and a commitment to resident satisfaction in a fast-paced environment.

Qualifications

• At least 3 years of Property Management experience.
• At least 1 year of management experience.

Responsibilities

• Ensure smooth operation of the community and assist Property Manager with overall operations.
• Maintain effective staff through interviewing, hiring, and coaching.
• Foster a positive living environment and manage community budget.

Skills

Effective communication

Customer service

Team management

Bookkeeping

Sales skills

Education

Bachelor’s Degree preferred

High School Diploma, GED, Technical or Vocational school required

Tools

Microsoft Office Suite

Job description

Job Title

Assistant Property Manager, Multifamily Anchor at South Shore (https://www.anchoratsouthshore.com/)

Job Description Summary

The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. They are also responsible for building and motivating high-performing teams to maximize property performance.

Essential Job Duties:

1. Ensuring the smooth operation of the community in a fast-paced environment.
2. Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
3. Assist the Property Manager in providing superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
4. Complete lease and renewal paperwork according to company standards.
5. Track and evaluate advertising and client traffic.
6. Support the team by maintaining and modeling the company's mission to be the best national management company.
7. Assist the on-site team in daily operations, ensuring policies and procedures are followed.
8. Maintain effective staff through interviewing, hiring, and coaching.
9. Maintain residents' files in accordance with standards.
10. Foster a positive living environment through conflict resolution and follow-up.
11. Manage community budget and finances.
12. Work with leasing staff to meet leasing and marketing goals.

Competencies:

• Effective communication and customer service skills.
• Proficiency in Microsoft Office Suite and internet navigation.
• Strong office, bookkeeping, sales skills, and excellent communication skills.
• Ability to set goals and improve staff performance.
• Supervision of daily team operations, ensuring policy adherence.
• Team management skills.
• Willingness to perform other duties as required.

Education:

• Bachelor’s Degree preferred.
• High School Diploma, GED, Technical or Vocational school required.

Experience:

• At least 3 years of Property Management experience.
• At least 1 year of management experience.

Work Environment

Professional office environment; routine use of standard office equipment; travel between properties in varying weather conditions.

Physical Demands

Ability to stand, walk, ascend/descend stairs, operate office machinery, and travel up to 15%. Ability to lift and move objects up to 25 pounds.

Other Duties

Additional duties may be assigned as needed.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under the ADA, contact 1-888-365-5406.