Assistant Property Manager, Multifamily

International Civil Service Commission (ICSC); Rosenberg (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading property management company seeks an Assistant Property Manager for The Waterford at Summer Park. This role involves maintaining community standards and ensuring high service levels while managing property operations and staff. The ideal candidate will have a background in property management and strong leadership abilities.

Qualifications

• Minimum 3 years of Property Management experience.
• At least 1 year of management experience.
• Excellent oral and written communication skills.

Responsibilities

• Assist the Property Manager with overall operations including maintenance, budgeting, and reporting.
• Provide superior customer service to enhance resident satisfaction and revenue.
• Manage all aspects of the community budget and finances.

Skills

Effective communication

Customer service skills

Microsoft Office proficiency

Bookkeeping skills

Education

Bachelor’s Degree preferred

High School Diploma, GED, or Vocational training required

Job description

Job Title

Assistant Property Manager, Multifamily - The Waterford at Summer Park (https://www.waterfordatsummerpark.com/)

Job Description Summary

The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. They are also responsible for building and motivating high-performing teams to maximize property performance.

Essential Job Duties:

1. Ensure the smooth operation of the community in a fast-paced environment.
2. Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, and audits.
3. Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
4. Complete lease and renewal paperwork according to company standards.
5. Track and evaluate advertising efforts and client traffic.
6. Support the team by embodying Cushman & Wakefield's mission to be the best national management company.
7. Assist with the day-to-day operations of the on-site team, ensuring compliance with policies and procedures.
8. Maintain an effective on-site staff through interviewing, hiring, and coaching.
9. Maintain residents' files according to company standards.
10. Foster a positive living environment through prompt conflict resolution and follow-up.
11. Manage all aspects of the community budget and finances.
12. Work with leasing staff to meet leasing and marketing goals.

Competencies:

• Effective communication and customer service skills.
• Proficiency in Microsoft Office and internet navigation.
• General office, bookkeeping, and sales skills, with excellent oral and written communication skills.
• Ability to set goals and improve staff performance.
• Supervise daily team operations, ensuring policy compliance.
• Ability to manage a team effectively.
• Perform other related duties as assigned.

Education:

• Bachelor’s Degree preferred.
• High School Diploma, GED, or Vocational training required.

Experience:

• Minimum 3 years of Property Management experience.
• At least 1 year of management experience.

Work Environment:

This role operates in a professional office setting, utilizing standard office equipment. Travel between properties is required, often in varying weather conditions.

Physical Demands:

Must be able to stand, walk, ascend/descend stairs, and operate office machinery. Travel up to 15% and exertion of up to 25 pounds may be required.

Other Duties:

This description is not exhaustive; duties may change or be added at any time.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodations related to ADA, contact 1-888-365-5406.