Assistant Property Manager, Multifamily

Cushman Wakefield Multifamily; Durham (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to maintain communities at a market-ready standard. This role involves ensuring high service levels, building motivated teams, and managing property operations efficiently. Candidates should possess strong communication skills and experience in property management. Join a dynamic team that values excellence and fosters a positive living environment while maximizing property performance. This is a great opportunity for those looking to advance their career in property management within a supportive and professional setting.

Qualifications

• 3+ years of Property Management experience required.
• 1+ year of management experience preferred.

Responsibilities

• Ensure smooth operation of the community in a fast-paced environment.
• Assist with overall operations including budgeting and lease administration.
• Provide superior customer service to enhance resident satisfaction.

Skills

Effective communication skills

Customer service skills

Proficiency in Microsoft Office Suite

Bookkeeping skills

Sales skills

Education

Bachelor's Degree

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Job Title

Assistant Property Manager, Multifamily 54 Station (https://www.54station.com/)

Job Description Summary

The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. They are also responsible for building and motivating high-performing teams to maximize the property's performance.

Essential Job Duties

1. Ensure the smooth operation of our community in a fast-paced environment.
2. Assist the Property Manager with overall operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
3. Assist in providing superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
4. Complete lease and renewal paperwork according to company standards.
5. Track and evaluate advertising efforts and client traffic.
6. Support the team in embodying the Cushman & Wakefield mission to be the best national management company.
7. Assist with the daily operations of the on-site team, ensuring adherence to Cushman & Wakefield policies and procedures.
8. Maintain effective on-site staff through interviewing, hiring, and coaching.
9. Keep residents' files in accordance with company standards.
10. Foster a positive living environment through prompt conflict resolution and follow-up.
11. Manage the community's budget and finances.
12. Collaborate with leasing staff to meet leasing and marketing goals.

Core Competencies

• Effective communication and customer service skills.
• Proficiency in Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills with strong oral and written communication.
• Ability to identify leasing opportunities and set goals to improve staff performance.
• Supervise daily team operations, ensuring policy compliance.
• Manage and develop team members.
• Perform other related duties as required.

Educational Requirements

• Bachelor's Degree preferred.
• High School Diploma, GED, Technical or Vocational training required.

Experience Requirements

• At least 3 years of Property Management experience.
• At least 1 year of management experience.

Work Environment

This role operates in a professional office environment, utilizing standard office equipment. Travel between properties in varying weather conditions is required.

Physical Demands

Employees may need to stand, walk, ascend stairs, and travel outside in various weather conditions. The role requires the ability to lift up to 25 pounds and remain stationary for extended periods.

Other Duties

This description is not exhaustive, and duties may change or be added as needed.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under the ADAAA, contact the ADA line at 1-888-365-5406.