Assistant Property Manager I

Paycom - ATS; Sparks (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Mountain States Property Management seeks an Assistant Property Manager I to support the property manager, lead a positive on-site team, and enhance tenant satisfaction.

The role emphasizes overseeing leasing, marketing, and CRM activities while promoting a compliant and efficient community operation. 0–2 years in property management is preferred, with a NALP credential and a strong customer focus.

Qualifications

• 0–2 years of property management experience.
• NALP credential preferred and high school diploma or equivalent.
• Excellent communication and leadership abilities.

Responsibilities

• Assist in leadership responsibilities and support the property manager.
• Foster resident relations and promptly address concerns.
• Oversee leasing workflow and CRM engagement to maintain high occupancy.
• Support marketing, social media, and renewal strategies.
• Ensure compliance with local regulations and company policies.

Skills

Property management leadership

Communication skills

Marketing & social media

CRM & leasing workflow

Problem solving

Education

Highschool diploma or equivalent

NALP credential

Tools

CRM system

MS Office

Job description

Job Title: Assistant Property Manager IJob Type: Full TimeReports to: Property ManagerLocation: Seasons at StonebrookJob Summary:Mountain States Property Management is seeking a results-oriented and experienced Assistant Property Manager. This challenging yet rewarding role requires a dynamic professional with a proven track record in property management and leadership skills. This role will require constant communication with your team to provide the best service for our tenants. We are a locally owned property management company overseeing multifamily communities across the region. Our on-site teams are supported by a central office and leadership group that value clear expectations, teamwork, and accountability. We believe strong communities start with supported employees and take pride in creating stable, well-maintained places for residents. We look for team members who take ownership of their work, support their coworkers, and contribute to a positive community for both residents and staff.Duties & Responsibilities:Assist in Leadership Responsibilities:Serve as a secondary authority to the property manager in all things related to the property, team, and residents.Foster a collaborative work environment, instilling a culture of excellence, kindness, humility, honesty, and hard work.Help during move in and move out inspectionsResident Relations:Cultivate positive relationships with residents, promptly addressing concerns to maintain high satisfaction levelsWork with dissatisfied residents to resolve their problems in a friendly and compliant mannerImplement resident retention programs for long-term community stabilityCreate a community of “super-fans” and encourage them to share their positive experiences online for others to seeMarketing, Leasing, & CollectionsAssist/Oversee the marketing efforts of the community to ensure steady traffic and engagementAssist/Oversee all social media content creation for the propertyOversee the leasing workflow within the CRM system and take proactive efforts to achieve high engagement and responsiveness scoresAssist in overseeing all leasing efforts including being an active member of the leasing teamPerforming check depositsWork to obtain and maintain high occupancy rates through effective sales and renewal strategiesPush to collect all property charges and maintain as low delinquency rate as possibleAssist the property manager in all lease renewal strategies and push for high renewal ratesCompliance:Ensure adherence to local, state, and federal regulations, and company policies and proceduresManage the process of sending collection an eviction accounts to the law officePosting three-day noticesIncorporate industry best practices into daily operationsTraining:Newly hired office employees will be under your supervision during their first monthPreparing and communicating expectations and goalsOffering any assistance to the employee to make the transition smootherSkills:Proven success in on-site multi-family property management operationsStrong leadership and team management skillsProficient in advertising, social media management, and outreach marketingExcellent communication and interpersonal abilitiesProficiency in Microsoft Office Suite, Word, Excel, and PowerPointBe able to adapt to new situations and be an active problem solverEducation and Experience:Minimum of 0-2 years of property management experience, preferably as a leasing specialist or assistant managerNational Apartment Leasing Professional (NALP)Highschool diploma or equivalentPhysical Requirements:Ensure good physical hygiene with a clean and professional imageAbility to stand for extended periods of timeOccasionally assist with cleaners/maintenance employees on specific jobs* This list of duties and responsibilities is not all-encompassing and may be subject to change to meet the evolving needs of the organization.If this excites you, and you are committed to upholding our core values, we’d love to hear from you! Please submit your resume we can’t wait to meet you!Join us at Mountain States Property Management and be part of our vision to be the preferred employer, landlord, and business partner to every individual and community we serve!MSPM is an equal opportunity employer and values diversity. We are committed to creating an inclusive environment for all employees.NA