Assistant Property Manager — Growth in Property Ops (PTO)

Blue Castle Agency (North America); West Bend (WI); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Retirement plan with company match

Paid Holidays

PTO

Job summary

Blue Castle Agency (North America) in West Bend, WI seeks an organized, customer-focused Assistant Property Manager for a 64-unit market-rate community. This full-time role supports day-to-day operations across eight residential buildings.

Responsibilities include leasing activities, maintenance coordination, renewals, move-ins/move-outs, and rent-collection oversight. Strong communication and organizational skills are essential for delivering exceptional resident service.

Qualifications

• 1–3+ years of property management or related experience.
• Experience with leasing, resident relations, or property administration preferred.
• Strong customer service and communication skills.
• Excellent organizational and time‑management abilities.
• Self‑motivated with the ability to work independently.
• Proficiency with Microsoft Office; experience with AppFolio or similar property management software is a plus.
• Valid driver’s license and reliable transportation preferred.

Responsibilities

• Support the daily operations of a 64-unit market-rate apartment community.
• Assist with leasing activities including responding to inquiries, scheduling tours, processing applications, and preparing lease agreements.
• Coordinate maintenance requests and communicate with residents and vendors to ensure timely completion of work orders.
• Assist with lease renewals, move-ins, move-outs, and security deposit processing.
• Maintain accurate resident files and property records.
• Help monitor rent collections and follow up on delinquent accounts.
• Provide exceptional customer service to residents, prospects, vendors, and ownership.
• Ensure compliance with Fair Housing regulations and company policies.
• Work closely with the Regional Manager while developing the ability to independently manage day-to-day responsibilities.

Skills

Property management experience

Customer service

Organization & time management

Independent work

Tools

AppFolio

Job description

Blue Castle Agency (North America) in West Bend, WI seeks an organized, customer-focused Assistant Property Manager for a 64-unit market-rate community. This full-time role supports day-to-day operations across eight residential buildings.

Responsibilities include leasing activities, maintenance coordination, renewals, move-ins/move-outs, and rent-collection oversight. Strong communication and organizational skills are essential for delivering exceptional resident service.