POSITION RESPONSIBILITIES
Responsibilities include but are not limited to:
- Develop and maintain working relationships with tenants and decision-makers
- Coordinate and implement portfolio-specific tenant outreach programs
- Address tenant concerns quickly, professionally, and economically
- Attend regular meetings with Senior Property Manager and key tenants to review property operations
- Monitor work orders and preventative maintenance tasks, analyzing trends and recommending action plans to improve service delivery
- Review, code, submit, and track vendor invoices
- Prepare purchase orders and service agreements
- Maintain up-to-date data including tenant contact information, building records, lease file information, Fire Evacuation Plans, and Tenant Handbooks
- Coordinate tenant survey process, including annual action plan implementation
- Maximize recoverable income on a property-by-property basis
- Prepare tenant billings
- Monitor and collect account receivables from tenants
- Work with the Senior Property Manager to develop and manage operations within each respective property budget
- Assist and support the Senior Property Manager in the preparation of monthly property financials
- Provide recommendations and assist in the preparation of property budgets including a 5-year capital plan
- Inspect properties regularly and make recommendations based on data collected
- Coordinate all phases of pre- and post-move-in process
- Oversee projects as requested by Senior Property Manager
- Schedule meetings with vendors and facility maintenance teams as needed
- Ensure operational compliance (e.g., vendor contract reviews, insurance certificate compliance, tenant contact audits)
- Review receivable reports regularly and follow up on delinquent payments
- Perform other duties as assigned by Senior Property Manager and Regional Property Manager
- Perform all duties of the Senior Property Manager in their absence
- Ability to travel 15%
- Attendance is an essential function of the job
POSITION REQUIREMENTS
- Bachelor’s degree in Marketing, Business, Real Estate, Finance, and/or Accounting
- Professional designation from BOMA, IREM, or CCIM is preferred
- Minimum of 3 years of experience in commercial real estate property management
- Proficiency in Word, PowerPoint, Excel PivotTables, VLOOKUP, Teams, Zoom, and Data Tables
- Ability to multi-task and prioritize effectively
- Experience in analyzing operational and financial data
- Strong initiative and sense of personal responsibility
- Ability to establish and maintain rapport with the business community and interact with various professionals
- Excellent organizational, written, and verbal communication skills
- Competitive benefits and pay rate: $38.46 - $45.67/hour
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