Assistant Property Manager at Luxury Highrise Apartment

Bluecore Residential; Indianapolis (IN); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Floating Days

Holiday Pay

Volunteer hours

Housing discounts

Medical insurance

Dental insurance

Vision insurance

STD/LTD

401K with company match

Travel discounts

Certification reimbursement

Performance bonuses

Tech-forward culture

Culture of transparency

Job summary

Bluecore Residential in Indianapolis is seeking an Assistant Property Manager to support the Property Manager, drive delinquency down, and lead leasing and collections for an ultra-luxury high-rise community downtown.

You will walk the show path, close leases, encourage electronic payments, supervise evictions, handle residency inquiries, and coordinate with maintenance to deliver an exceptional resident experience while protecting profitability.

Qualifications

• Experience in Leasing Manager or Assistant Property Manager roles.
• Leasing experience and strong interpersonal/communication skills.
• Comfort with computer/technology tools; Yardi preferred.

Responsibilities

• Lead rent collection efforts and reduce delinquency.
• Close leases and convert leads to deposits.
• Process and supervise eviction proceedings as needed.
• Inspect apartments after move-ins/move-outs.
• Handle residency inquiries via phone, email, or in person.
• Coordinate with office and maintenance teams to deliver service.
• Provide exceptional customer experience for residents and prospects.
• Assist the Property Manager when needed.

Tools

Yardi software

Technology skills

Leasing experience

Interpersonal communication

Problem solving

Job description

WHO WE ARE

Since 2004, Bluecore Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. We've taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their asset. We are seeking a progressive Assistant Property Manager to join our team of avid learners; someone who is passionate for delivering results and making an impact. This is an ultra luxury high-rise community in downtown Indianapolis! As the Assistant Property Manager, your mission will be to support the Property Manager and drive delinquency down to zero. While leasing and customer service is the team's primary responsibility you will lead all collection efforts and be the sales backbone for the community. To achieve this mission, you will: Embrace Bluecore's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis. Always leave the best first impression of the property and present yourself in the highest level of professionalism. Maintain a closing rate of 40%+ and a conversion rate of 40%+, per Bluecore standard. Always be prepared for the sale; starting each morning by walking the show path to ensure curb appeal, show units, and amenities SPARKLE. Turn leads into LEASES; continuously close throughout the tour and always ask for the deposit. Encourage electronic payments though the residential portal Lead rent collection efforts; taking a proactive approach to connect with delinquent residents prior to the 1st of the month Process and supervise all eviction proceedings Inspects all apartments after move-outs and move-ins Perform all functions related to residency inquiries by way of telephone, in-person, email, and social. Communicate and will work cooperatively with the office and maintenance team. Provide an exceptional customer experience for our residents, prospective residents, and guests. Assist the Property Manager with all operating duties and assumes responsibility in the Property Manager's absence.

WHO YOU ARE

You are a problem solver. You are organized and have a plan for everyday. You are task driven and meet deadlines. You understand the importance of collections and how delinquency effects the community. You embrace change and the opportunity it brings. You are competitive by nature and love to win. You are creative and voice all of your ideas. You run on transparency and healthy debate (No Fear of Conflict); using your voice and follow through to make a difference. You always provide excellent customer service. You see technology as a tool to help you do your job better. You enjoy marketing and hosting resident events. You know that teamwork is key in sustaining a winning property.

WHAT YOU BRING TO BLUECORE

You have experience in a Leasing Manager or Assistant Property Manager position. You have leasing experience. You have excellent interpersonal and communication skills. You have computer/technology skills; Yardi software preferred. You have reliable transportation to perform all job duties on and off site.

PAY / BENEFITS

• Paid Time Off - 120 hours PTO accrual stating upon hire.
• Floating Days- 2 floating days.
• Holiday Pay - 9.5 holidays.
• Paid Volunteer Hours -8 hours of paid volunteer time you can use throughout the year.
• Housing Discounts - 25% off rent available for all employees off any unit.
• Comprehensive Insurance Benefits - Medical PPO, HDHP, FSA, HSA with employer match, Dental, Vision, STD, & LTD.
• Retirement Plan - 401K with a 25% company match up to 6%.
• Travel & Personal Discounts - Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount).
• Certification Reimbursement - Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more!
• Performance Bonuses - Leasing, renewal, CNOI performance-based bonuses & more.
• Tech Forward & Transparent Culture - Innovative internal software to make your job easier!
• Property Empowerment - Operate your property without the regional bureaucratic constraints of a traditional property management company.
• Cultural Appeal - We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters!

EOE