Assistant Property Manager at Lancaster Commons

Affinity Property Management, LLC.; Salem (OR); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance at no cost to the 60

Dental insurance at no cost to the 60

Vision and Life insurance options

401k enrollment

Paid time off

8 paid holidays

Job summary

Affinity Property Management, LLC. seeks an Assistant Property Manager for Lancaster Commons. Schedule: Mon–Fri, 9:00am–6:00pm. Reports to the Property Manager and supports daily community operations.

You will handle tours, lead management, lease processing, and rent collection while delivering excellent resident experiences and maintaining occupancy targets at a multi-family property.

Qualifications

• Authorization to work in the United States.
• High School Diploma or equivalent.
• 1+ years of experience in multi-family property management.
• Yardi Voyager and CRM experience preferred.
• Proficient in Microsoft Office Applications including Outlook, Word, and Excel.
• Demonstrates teamwork, ethical behavior and integrity, excellent customer service and communication skills, multi-tasking, conflict resolution, and cost/benefit decision-making.
• Approximately 80% in-office work (computer/phone).
• Approximately 20% property grounds inspections (stairs, ladders, walkways).
• Ability to carry or move objects up to 20 pounds.

Responsibilities

• Comply with Fair Housing and Equal Housing Opportunities requirements.
• Comply with state landlord/tenant statutes.
• Attend training and development seminars.
• Advertise and promote the property.
• Utilize industry software for lead management.
• Provide tours to prospective and current residents.
• Complete full cycle lease process with prospective residents.
• Ensure renters insurance compliance.
• Maintain resident occupancy around 95%.

Skills

Teamwork

Customer service

Communication

Multi-tasking

Conflict resolution

Analytical decision-making

Education

High School diploma or equivalent

Tools

Yardi Voyager

CRM

Microsoft Office (Outlook, Word, Excel)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Property Manager at Lancaster Commons

Schedule: Monday - Friday from 9:00am - 6:00pm

Reports to: Property Manager

Compensation Package:

• Competitive hourly pay range of $24.00 - $26.00
• Quarterly bonus opportunities
• 20% employee rent discount at Lancaster Commons; subject to availability

Benefits Package:

• Medical insurance at no cost to the employee
• Dental insurance at no cost to the employee
• Supplemental insurance available at employee expense (VisionInsurance, Life and AD&DInsurance, Critical IllnessInsurance, Accident Protection PlanInsurance, Hospital Indemnity Protection Plan Insurance)
• 401k enrollment program available
• Life Balance Program access for associate-only discounts
• Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
• 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)

Administrative :

• Comply with all Fair Housing and Equal Housing Opportunities requirements
• Comply with appropriate state landlord/tenant statutes
• Attend training and development seminars
• Advertise and promote the property
• Utilize industry specific software for lead management
• Provide tours to prospective and current residents
• Complete full cycle lease process with prospective residents
• Ensure compliance with renter’s insurance
• Maintain resident occupancy of 95%
• Ensure thetimelycollection of rentandother ancillary revenue
• Assist Property Manager with delinquency process
• Assist Property Manager with processing vendor invoices
• Otherduties as assignedby Property Manager

Resident Experience:

• Engage withyourprospective and current tenants using a professional and courteous approach
• Navigate priority changes to respond to and resolve unforeseen issues or emergencies
• Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
• Complete quality assurance calls following up on completed work orders

What You’ll Need:

• Authorization to work in the United States
• High School Diploma or equivalent
• 1+ years of experience in multi-family property management
• Yardi Voyager and CRM experience preferred
• Proficient in Microsoft Office Applicationsincluding, Outlook,Word,and Excel
• Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development
• Approximately 80% in office environment usingacomputerand phone
• Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs,laddersand maneuver walkways
• Ability to carry or move objects weighing up to 20 pounds

Mission Statement:

“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”