Assistant Property Manager at Lancaster Commons

ADP, Inc.; Salem (OR); Presencial; USD 33.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Supplemental insurance

401k enrollment

Life Balance Program

Paid time off

Paid holidays

Descripción de la vacante

Lancaster Commons is seeking an Assistant Property Manager to join our team in Salem. The role covers resident relations, leasing processes, and daily property operations with a strong focus on tenant satisfaction.

You will handle tours, promote the property, ensure insurance compliance, and support the Property Manager in delinquency and vendor tasks while using Yardi Voyager and CRM tools.

Formación

• Legal authorization to work in the United States.
• High School Diploma or equivalent.
• 1+ year(s) in multi-family property management.
• Yardi Voyager and CRM experience preferred.
• Proficient with Outlook, Word and Excel.
• Strong customer service, communication and teamwork.
• Ability to multitask, resolve conflicts, and analyze cost/benefit.
• Approximately 80% in-office work; 20% property grounds inspection.
• Ability to lift up to 20 pounds.

Responsabilidades

• Comply with Fair Housing and Equal Housing Opportunities.
• Advertise and promote the property and provide tours.
• Maintain routine leasing processes with prospective residents.
• Ensure renter’s insurance compliance and occupancy targets.
• Assist Property Manager with delinquency and vendor invoices.
• Use industry software for lead management and CRM tasks.

Conocimientos

Customer service

Communication

Teamwork

Cost/benefit analysis

Educación

High School Diploma or equivalent

Herramientas

Yardi Voyager

CRM

Microsoft Office (Outlook, Word, Excel)

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Property Manager at Lancaster Commons

Schedule: Monday - Friday from 9:00am - 6:00pm

Reports to: Property Manager

Compensation Package:

• Competitive hourly pay range of $24.00 - $26.00
• Quarterly bonus opportunities
• 20% employee rent discount at Lancaster Commons; subject to availability

Benefits Package:

• Medical insurance at no cost to the employee
• Dental insurance at no cost to the employee
• Supplemental insurance available at employee expense (VisionInsurance, Life and AD&DInsurance, Critical IllnessInsurance, Accident Protection PlanInsurance, Hospital Indemnity Protection Plan Insurance)
• 401k enrollment program available
• Life Balance Program access for associate-only discounts
• Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
• 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)

Administrative :

• Comply with all Fair Housing and Equal Housing Opportunities requirements
• Comply with appropriate state landlord/tenant statutes
• Attend training and development seminars
• Advertise and promote the property
• Utilize industry specific software for lead management
• Provide tours to prospective and current residents
• Complete full cycle lease process with prospective residents
• Ensure compliance with renter’s insurance
• Maintain resident occupancy of 95%
• Ensure thetimelycollection of rentandother ancillary revenue
• Assist Property Manager with delinquency process
• Assist Property Manager with processing vendor invoices
• Otherduties as assignedby Property Manager

Resident Experience:

• Engage withyourprospective and current tenants using a professional and courteous approach
• Navigate priority changes to respond to and resolve unforeseen issues or emergencies
• Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
• Complete quality assurance calls following up on completed work orders

What You’ll Need:

• Authorization to work in the United States
• High School Diploma or equivalent
• 1+ years of experience in multi-family property management
• Yardi Voyager and CRM experience preferred
• Proficient in Microsoft Office Applicationsincluding, Outlook,Word,and Excel
• Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development
• Approximately 80% in office environment usingacomputerand phone
• Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs,laddersand maneuver walkways
• Ability to carry or move objects weighing up to 20 pounds

Mission Statement:

“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”